Catalina Hotel & Beach Club

Room had water coming from ceiling also no microwave to warm food and workers had nasty attitudes

Staff was friendly , room was nice central location

Location was great and the neighborhood was safe

Excellent place to stay

Older but perfectly vintage charm in art deco style. Great ambiance and well designed. Our room was near breakfast the the servers bussing the plates was very loud. It woke us up every morning.

Very misleading photos

Clean room. No one told us where to get breakfast. The bed was very firm.

This is by far the worst hotel I’ve ever been to the staff are so inconsiderate and have no sense of urgency. The rooms were very dirty and I talked to the staff about it countless of times up until my fourth day was when they finally cleaned my room, this was by far my worst experience and genuinely ruined my trip up into the point where the sheets were so dirty and disgusting, It gave me an allergic reaction and gave me a bunch of rashes I would not recommend.

We booked 2 rooms for 5 people, but housekeeping was very disappointing. Our rooms were not cleaned daily, even after asking 4 times. One cleaner came, but when I asked her to return in 20 minutes, she never did. There were no phones in the rooms, so every time we needed something, we had to go downstairs. If there is another way to contact housekeeping or request towels, we were not aware of it and staff should explain it at check-in. We repeatedly had to ask for fresh towels, and sometimes they never arrived. Garbage cans became full, and the bathrooms inside our rooms were not cleaned regularly. Hallway carpets were also stained. One night, a loud fight in another room scared our children. We also had to insist on getting a 5th breakfast voucher for our family. The staff were friendly and tried to help, but the hotel seems poorly organized. Also be aware of the $35 daily resort fee per room. Overall, this was not the relaxing vacation we expected. Housekeeping, cleanliness and organization need major improvement.

It was convenient. It was located in a good area close to the beach and walking distance to drugstores and other stores. The rooms were nice and updated (at least the section I was in). The pool was VERY dirty so it didn’t make for an enjoyable experience. Also, the towels were not clean as well. I had to request new ones.

Great location. That I couldn't stay longer :)

Location I understand it’s a Beach Town but you can see and smell the mold in the hallway!!!! Thankfully I didn’t smell it in my room!

3 days clean the room one time and had to call first. And I asked for manager everyday say tomorrow until l am leaving still don’t see him yet😡

Exceptional

The hotel was nice and close to the beach and loved walking/jogging the boardwalk every day.

Everything was close and the was relaxing

Good

I liked the hotel, it was simple, but clean and smell good. Bed was comfortable, breakfast was great, friendly staff, pool was great. I went with my friend but i am planning going back with my husband. Great location!

love the pool an food an drinks

Superb