Hotel Croydon

Goid

Great place would highly recommend. Very safe and clean😊

I wanted to review Hotel Croydon 5 star because the Terrace Penthouse Room was WONDERFUL! However, the most significant amenities in a hotel room is hot water in shower and working AC. The water pressure was not full and very cold and took 20 minutes for it to finally get warm/hot. The AC became an issue but the second day (check out day). It was very brutal getting ready and packing things when it was not only hot outside but Inside the room and the whole hallway. They only compensated me a $34 resort fee.... and discount on next stay. The parking is terrible. You have to either pay $50 to park near the hotel or nine dollars to park at their parking garage that is literally 10 minutes away by foot and five minutes away by car. With it being extremely hot already, you do not want to walk 10 minutes in the heat so you get an Uber, which is an additional five to $10. I would stay here again for the room only, loved the spaciousness and massive private terrace.

I was very pleased with my stay.

I checked in and almost immediately realized that the room was nothing like what I expected based on the listing and photos. The room was dirty and dusty, and the worst part was finding multiple long hairs on the bed sheets. The room was also extremely cold, and adjusting the temperature did not fix the issue. On top of that, the elevator was not working properly. The conditions were bad enough that I decided I could not stay there. I left the hotel before the official 4:00 PM check-in time and had to find and pay for another hotel. What made the experience even worse was how the situation was handled afterward. Before leaving, I explained the problems to the front desk and was told to contact Expedia regarding a refund. I was later told through Expedia that the hotel claimed I had been offered another room, which did not happen. I was not offered another room. I was actually told that there were no rooms available. I have photos documenting the condition of the bedding, so this is not simply a complaint about personal preference. After spending considerable time trying to resolve the situation, I was ultimately left paying for a hotel room that I did not stay in because of the conditions I encountered. Based solely on my personal experience, the cleanliness, condition of the property, and handling of my complaint were completely unacceptable. I would not stay here again

From check-in to check-out everything was great! The restaurant also had amazing food, breakfast, lunch and dinner. I will stay here again in the future.

Clean room, friendly staff, good food on property, happy hour was nice!

Staff great,only concern was the room #418 Mattress was very soft you feel like you are in the hole,and ac was built in the window,smelled like mold.

Hospitality, cleanliness and vibe N\A

10/10! We’ll be coming back soon for sure.

It was a nice stay, beach was close and room was a bit small but we did not have any problem with it. I found parking spot 13 minutes walk away for $20 for 2 days. All nearby parking spots were too pricey. Other than that hotel itself was good

close to the beach and the bus stops.. we would have liked a table and chairs in our room..

Easy access to shops and sightseeing spots. Quick accessibility to Ubers and taxis. N/A

Nice location for beach access with amenities that helped enjoy time at the beach (chairs, towels, suncreen). Food/drinks were alright, the rooftop area was nice. Clean, but needs some general maintaining as of August 2026. The bathroom did not have a fan and you can tell that excess moisture is causing issues near the vent and flooring. Some rooms have AC issues and portable units were brought in, we were advised during check-in. Very accommodating service

Loved this spot! Friendly & helpful staff. Great room & hotel decor. Fin restaurant on site & short walk to the beach! Win win!

No microwave

Check in was easy, staff was very nice, loved their gym area and it’s close to the beach! Best of all it’s affordable!

Passable

Buena atención

There si no parking!!! Never mentioned prior to check in. Had to walk 30 minutes to a public parking garage. With this summer heat and my being almost 80 years old it was a chore I didn't need after a six hour drive. The clerk gave me a map outlining the route. Whoppie! Room A/C was taped into the window frame. NO BAR SOAP in the shower. Come on, guys. Being chic is one thing but Jeez!