Townhouse Hotel

Hotel staff were wonderful. Be aware of the construction next door and the offsite parking.

Straight up scam. Very disrespectful. Don’t like to accommodate. Had to find another place to stay at.

The pictures did not match the actual room

The coffeemaker did not reach the outlet

The Staff at the Front Desk, they can't find the reservation, and not just that they do that just to force you to book right there with them and to over charge. Also they want to charge for any towels that you could need

Hxhcjcjckckckckckckckkckckc

Really nice and convenient. Room was clean and plenty of space. There was a $39 "resort fee", but I saw that before I booked ... actually it's probably worth it if you stay the whole day because it gives you chairs and an umbrella out on the beach and you don't have to lug anything over. The only reason 4 stars instead of 5 was that I tried to contact the hotel twice about check in times (I thought I might be a late arrival) and I never got a response either by phone or email. But there was someone at the desk after 10 so no worries.

Went early to add my spouse to the reservation since the room was not ready. He went (around 2:40pm) was confronted by a manage who was extremely difficult and malicious (delaying the check in, told him multiple times to cancel the reservation which was not an option for us, told him the hotel was full, putting him in a room near in-hotel construction noise, told no other room was available when it was, blocked out of an available room when another employee found one in the system, etc.). Another (lady) employee became the unsung hero to assist after seeing the mistreatment and reached out to upper management or owner via phone regarding the matter. Thankful for her!!!! Although never articulated by the guy manager, my husband detected a strong sense of hate of some sort. My husband conveyed to that manager that his demeanor seemed racially and or religiously based hatred and that it had no place in business. Instead of clarifying the root of his disposition or my husband's suspicion, the manager just stared at him and repeated that

Do not stay here! Parking is terrible, no valet, Tons of construction on the street, my television did not work. I asked staff to assist, his response " I'm here by myself, we'll check in the morning". My floor woke up to loud music blasting in the hallway at 7am, I had to ask staff to turn it down. Although, I was steps away from the beach, I was very disappointed in the service and parking. Room was clean and there was a CVS across the street.

I didn’t have my complementary coffee. It was not in the room and the washcloth or dirty, not available I had to ask for them. It wasn’t done.

No place to park had unload in middle of street then carry luggage upstairs to get into the building

The only thing is not have pool but after that everything good

nothing - had to leave as soon as we got there bc the place was atrocious being gaslit by the staff regarding getting a refund - we checked out same night after seeing deplorable conditions, and the refund process has been a nightmare! Avoid this place at all costs

Good for those looking for a budget friendly place near the beach. TV didn't work, AC didn't cool as expected. There's construction on the street so it's pretty congested and they are re-painting rooms so there was a strong paint smell throughout the halls. Staff was friendly. There's plenty of stores & restaurants within a short walking distance. Average cost of parking was $45, no valet so be prepared to walk

The room was very clean and the staff were all amazing. The only thing was the construction nearby. The location is a minute to the beach and is very nearby local restaurants and local business. Very close to the convention center and CVS just in the corner. You don’t have to worry about anything. I am definitely coming back and they also have a reward system.

I have been staying here for many years and love the hotel as it is in walking distance to the beach and the events I participate in. It was this time that road construction was happening at midnight till in the early morning. Cutting asphalt etc. it was super loud.

I have been staying at this hotel for many years and love the location and the proximity to the event I am participating in. There was road construction in the street and that had impact on sleep during my stay.

.

It was a excellent location to restaurants, stores and other hotels. I would stay again but request a room with a actual bathtub.

Cuando llegue el aire no servicia tuve que decirle a la persona encargada para que me pueda ayudar, adicional me cobraron $79 dólares indicando que era parte de la tarifa del hotel porque se utiliza una toalla y sombrilla para la playa, le expliqué que no iba a utilizar ese servicio he igual me cobraron.