Homewood Suites by Hilton Cincinnati-Milford

It wasn’t terrible, but does need some updating. Not against management or staff, I believe it’s more of a corporate issue, I don’t know. I went to ask for dish washing liquid and a sponge to wash dishes, and was told they don’t provide a sponge. I asked what do people use to wash their dishes and was told to use a wash cloth. I wouldn’t do that at home, so I wound up using paper towels. There weren’t enough bowls and they didn’t have any to help restock our room. No sharp knifes, can opener and other utensils one would need in a kitchen, no skillet so my daughter had to make her eggs in a sauce pan. The fitness room was small and their free weights started at 30lbs, where are the 10, 15, 20, 25’s? strange. Furniture was cloth and needs cleaned. Bathroom mirror was dirty… overall not a real comfortable experience unfortunately.

The bed was comfy and cozy although the room itself had older furnishings. Breakfast was basic but good. Great location. Pull out sofa was awful. If you plan to put anyone over the size of a child in it it will not be comfortable. All in all, our stay was fine but I wouldn’t go back as there are other options nearby.

Everything seems worn and in need of repair or refreshing. Tiles in the toilet/shower area were loose. It felt as if I would step wrongly and dislodge them. The front desk clerks were indifferent. I felt lectured.

Great place to stay, lots to do and eat close by

Great place to stay, lots...

Good

Superb

The pool was great and so was breakfast.

The breakfast , the space of the rooms. The couch in our room was dirty and the pillows are super flat.

Was an excellent stay.

Breakfast could’ve been better

Good location Breakfast could’ve been better

We stayed in a King Suite that had a separate door on the bedroom and a pullout couch. The room included a small kitchenette with a nice-sized fridge, way bigger than is typical. We didn’t use the dishes or appliances but did sit at the table & eat our take out. Room was clean but shower/bathroom showed small signs of water damage and could use a tiny update. The only other downside was that the spare blanket we tried to use for pullout bed was pulling and shedding everywhere. We went out and bought sheets and a blanket for my daughter as a result. Breakfast is typical and staff were friendly. Overall, a good value for a quick trip to see family.

Location Night auditor at time of checking in was extremely rude and unprofessional

Very good

Superb

Our second stay here and everything was wonderful as always. It's definitely our go to when we are in the area.

Place needs remodeled. For Some reason I was put in a handicapped room and it was average at best. Dusty, lots of stink bugs, both alive and dead. This place needs refreshed.

Breakfast was good. Rooms clean and very big with kitchen area. Staff on reception not the most helpful with a couple of requests didnt seem interested.

You charge my credit card for a room that was unavailable. I never got a room. I need a refund.