Hotel Indigo Minneapolis Downtown by IHG

Partially my fault, Hotel was in the city , which not being used to Minneapolis the drive in was a little difficult. However once in the parking garage , and in the hotel , the experience was pleasureful. The staff was kind and nice ( waited a while for the elevator since one was only working ) , the food was great we had at the Restaurant ( Plus got 10% off bill for staying there ) , and the room was clean and orderly. Everything in hotel seemed very reasonably priced. Only got to enjoy the hotel for a short amount of time as my flight out was very early the next morning and we arrived late. Overall it was a good experience and I would stay there again if ever in the City.

Clean room, friendly staff, excellent food.

Our AirPods were stolen out of our suitcase while in the hotel room. The room had what appeared to be water damage and patches work on the walls. We moved rooms due to a large red stain (likely wine) in the first room and the second room we moved to also had the same appearance of water damage and drywall patching in the room

Absolutely amazing room, and great staff. Great location with lots to do as well!

Loved all of it!!!!

Exceptional

Very clean None

Comfy bed. Nice shower. Liked the TV and the channel selection. Overall a very comfortable and clean room. The snack bar selection.

Exceptional

Great location and easy to find Nothing

Love that the facility was clean, modern and spacious with upscale coffee options (nespresso) in room and restaurants and bar on site with option for room service! The SHOWER. i almost worried the other guests didnt have any water pressure because ours was insanely incredible. Love that the HVAC worked so well and kept our room cool and not humid on a hot and humid weekend! The fan was loud enough to sooth out busy street noise and calm enough to white noise me to sleep. Not much to complain about. A dog a couple doors was barking relentlessly.. but once in our room we were oblivious. BONUS. they allowed dogs! Our room was right next to the elevators and again... the noise was a non issue. And we are light sleepers! Notable of the HVAC. We turned the system down to cool off at night.. and that baby worked on turbo speed to get caught up to our thermostat preferences. We laughed because it was so obnoxious... albeit shortlived!

Loved the layout of the room! Location was great! The mattresses needed to be flipped or replaced! Both beds had mattresses worn on side by lamp table! Parking fee should be a bit less!

I was very pleased with my stay at the Hotel Indigo. It is in a great location in downtown Minneapolis. The staff was very good and my room was very comfortable.

Central location and the gym Quality of the sheets, no late check out

Beautiful place..loved the restaurant on site and close to US bank All the construction down town hard to get to but that’s not their fault

Two Fiji waters on check in, free snack or 600pnts, great staff - what’s not to love!

The shower had terrible water pressure and set way too high on wall. Lighting options in room are terrible. Very dark even with all lights on. Red individual controlled lamps at bedside so one side can be on only.

Exceptional

The hotels location is great, the hotel was super clean. The only issue we had, was we went there for an event that started at 5:30pm, and we arrived at 2pm, there were hundreds of people waiting to be checked in, but they refused to start checking people in any earlier than 3pm despite having the rooms ready. There was people waiting in line, drinking and getting ready in the bathrooms and lobby for the event, and still they wouldn’t start checking people in to limit the wait for anyone. Multiple customers were upset. The least they could have done was start checking people in as soon as rooms were available to limit the wait for the guests who came for the concert event.

The bar/restaurant in the hotel had great cocktails and delicious food. Only complaint is no hot tub or pool.