Aloft by Marriott Mooresville

The hotel is a clean, stylish, economical lodging option in the lake Norman area. Bed was comfortable. I would stay here again

Everyone and everything was amazing

Good

The staff there was incredibly helpful in helping fix a credit card mistake they had made and fully returned over 900 dollar charge. I recommend this hotel to anyone needing a hotel in Mooresville. Pet friendly and wonderful staff.

It is clean but the lobby looks tired with worn pillows, and the walls are so dark and even worse on the top floors where the rooms are. Way to dark. Also, the upper floors smell like dogs. They do allow dogs but there needs to be some air freshener built into the different floors. They have one little foster dog they keep in the lobby for like two weeks at a time. Guests can take it for walks, etc. but I have mixed feelings about only one being there. He was precious though. Rooms are small and no more than two people can fit comfortably. We had left over body lotion and something else in our shower, so I was not sure it was meant to be there or that the shower was not cleaned after the last guests and those products removed. You have to pay $2 to park each night and I don't really understand why but you do. The hotel is in a good area with restaurants. The women staff were very nice; there is a man that works at the desk and he was not. Don't know what his problem was but he was not welcoming. The man that cleaned the rooms was kind. We did not eat there so I can't comment on the food or the bar. It just needs a good refresh.

Staff was super helpful

Exceptional

I had always wanted to stay at Aloft. I liked the room layout. Very spacious. I don’t know if it was this location but it was TOO MANY pets. The lobby area was very congested with the lounge area, pet our foster dog, very small and tight check-in area. There was a group, a kids football team that was running around in the hallway, fitness area, etc. It was a new staff member that saw it all and didn’t address it. I know you can’t control who books your hotel. This was a staycation for a little relaxation and unfortunately I may have booked the wrong hotel for this.

Bar didn’t open on time. Room was not clean. Seems to be mold or something left on the wall and ceiling of our room. Beds didn’t seem to be as clean as well. There was hair left on the comforter.

Very good

Bad

Excellent property. They have a fabulous scheme to help dogs be adopted from a local shelter, which massively added to my stay.

Loved the location, just off highway, easy access to shopping and food.

Very luxury and super clean nice highway view

I had an amazing stay.The bed is soo comfortable, room was clean, and I will definitely be staying there again.

Love that they support dog adoptions. Don’t waste money on breakfast as it’s pre-made microwaved. Food at the bar was surprisingly good.

Superb

Superb

Very comfortable beds and a great stopping point on a road trip. The adoptable dogs are a great addition!

Stayed here many times, they never disappoint