WoodSpring Suites Moreno Valley

Clean room wonderful staff

Very poor

Rooms and hallways smell like throw up. Once I arrived, room wasn’t very clean. Used bandages were found stuck to the closet wall. Parking lot is sketchy. Many people hanging out in the parking lot at all wee hours of the night. Hotel does not provide house keeping for upto 14 days later. Towels have to be brought down after a couple of days to get clean one if the are available.

Clean rooms

Great

Nice

Overall really great experience that I even extended my stay for a whole week. Some of the staff can be a bit sassy and have a funky attitude but over all it’s been the best experience I’ve had with a budget hotel I didn’t like that the guest WiFi was not working and still isn’t working. And I would have to pay extra in order to get connected to their wifi

all good

Bad

I like this one better than Colton location and Jade is wonderful and housekeeper and maintenance guy wonderful and very helpful..Its quiet over here..

It’s ok. Meh. Handy that there’s a kitchen since they don’t offer food or breakfast. Bed is a TEMU POS, my back felt like I was a 70yr old the next day. Kinda ghetto but ok for when you’re just needing a quick place to crash

The price Bed was a little uncomfortable only 1 pillow per person could’ve used another pillow or 2 guest were noisy

Do not expect a normal hotel experience, they have one cart to take your stuff up and down for the entire hotel, and if you’re counting on being able to have access to a coffee maker, pots pans, any kitchen equipment you would be mistaken. You better come with all kitchen items cause they are all out always. They are always sold out. And even if they aren’t sold out you wouldn’t be able to get ahold of someone, theres never anyone at the desk. And the hours are limited. Oh also booked a room for four for a week at a time they give you three towels and one roll of toilet paper. So you might save money on the hotel itself but you will spend so much on dishes, kitchens supplies, laundry to wash and dry the tiniest load is 7$ Overall if your desperate, decent place. Other than that find somewhere else. We are moving hotels cause this place is more expensive than an extended stay in Redlands that has higher ratings.

Not to happy with management have issues in my room several times and no good solutions stayed there over a month and plus it is suppose to be a non smoking room and ppl smoke all day long

For an extended stay it was disappointing to say the least bring your own everything if you stay longer than a couple of days. We stayed for a week and the bathroom came with 2 rolls of toilet paper midweek went down to ask for a couple more rolls and was told it's against their policies to issue anymore and is only replaced bi weekly when housekeeping is scheduled when I asked what are we supposed to do when we are only staying a week and the desk clerk said I needed to go purchase my own. Supposed to be a smoke free property but the place wreaked of weed trash all over the parking lot bare minimum extended stay and not worth the money won't be back to the Moreno Valley location ever again but if my first choice wasn't available I would be willing to try a different location before completely avoiding the Wood Spring as this location is not representing Choice Hotels in a positive way

My only complaint, is the TV loose its signal every week. It is very annoying, to be without a TV for 2 nights, on the weekends.

Clean room large parking

Horrible hotel never stay here ! When we arrived the restroom still had pubic hair and the bed sheets had pubic hair as well! The bed was horrible you can feel the springs through the bed. The floor was sticky !! The pillows were so thin, my husband and I had to buy sheets and pillows!! They only give you two towels and if you want more you have to switch them out, take them in the morning and they’ll wash them, then give them to you in the afternoon and when we went to pick them up they had no record that we dropped them off so we had to buy towels as well! Barely any water comes out the shower head ! And the staff are no help ! They just tell you that’s all they can do ! When checking out you have until 11am and at 10 am the cleaning ladies were asking if we were done yet, then at 10:30 they came again and asked again if we were done yet! Horrible experience we wasted so much more after already wasting on a “suite”. Unfortunately for us it was 4th of July weekend and everywhere was sold out.

Pleasant

Staff is always pleasant