One Suite THE GRAND
About One Suite THE GRAND
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at One Suite THE GRAND. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At One Suite THE GRAND, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at One Suite THE GRAND.Treat and spoil yourself by taking a trip to massage. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
Amenities
- 24-hour front desk
- Fitness center
- On-site dining
- Bar / lounge
- Breakfast available
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Airport shuttle
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
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Beautiful views and thoughtfully decorated spaces. Nothing
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N/A
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Exceptional
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The excellent service and delicious food. Far from the Naha Airport.
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Incredibly attentive and friendly staff. Stunning views and beautiful room. Would have been good to know up front that the ‘half board’ option involved a rigid 9 course taster menu every night which is predominantly seafood (which isn’t too everyone’s taste) but the staff were extremely accommodating when we asked for something different one evening.
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We have traveled a lot and stayed in many amazing places and hotels but this hotel is by far one of the best ones we stayed at. The location, the rooms; the pool, the restaurant and the super quality of the food, the little shop that sells wonderful treasures of the island; the amazing spa and treatments. All was so great! But what makes this place really really special is the staff and all the attention to details. We enjoyed our 4 days here and although it is quite remote it is 100% worth it! Thanks team for taking SO GOOD CARE OF US!
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Only things to love about my stay. The staff literally could not be more kind and accommodating. The rooms and views are breathtaking. Splurge and get a spa treatment, you will be so happy you did! I only wish my stay had been longer :)
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The location is amazing, the pool is breathtaking and the restaurant is good as well. I forgot a bag there and the staff really helped me to solve the issue by promptly shipping the bag to Tokyo
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The service is world class and the views were breathtaking .
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Good try, some little attentions are nice. I felt annoyed all my stay. And I left feeling offended. I arrived, and the personnel made me wait. The gym has no trademill. A trademill is the bare minimum for a gym !! So i could not train. The change room has no qtibs, no cotton pads, small brushes, it is a small thing, but it would cost little to put some. The sauna has no timer. Absolutely, everyone who ever tried a sauna knows that you need a little hourglass or a timer. Well, here, there were none. The shower in the change room takes minutes to have hot water, I was frozen waiting for the warm water to arrive. Inside the room, the coffee that you have to ground yourself is a nice idea, but hey !, it costs nothing to put the complicated instructions in English.. but no, it is only in Japanese. There is a side table only on one side of the bed. So where am I supposed to place my water, my glasses and my book? on the floor ?? For breakfast, you must tell them a time by when you'll go. I am on holiday, i do not want to put an alarm !. I want to go whenever I am ready. I find it so unflexible to ask guests to commit to coming at a specific time. And the cherry on the cake: they place the solo travellers on the corner tables while the couples are all set on the middle tables with the view. I found it so discriminated. I pay full price, I want to be treated with all the due respect. At checkout, I asked why they do that, and instead of just apologising and saying it is not intentional and will pay attention to it in the future, No, the lady starts making up a story that the other guest had booked a few months ago... hello, I know they ask for breakfast timing at check-in... so I really don't like to be bullshitted right at my face. It is even more offending. So no, I will not go again. It is a way too expensive hotel when you have to cope with all the inconveniences and the disrespect.
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What a wonderful hotel. The staff were incredibly kind and helpful - it really felt like they went above and beyond. Both pool areas were lovely, the hot tub on our terrace was great for in the evenings and the views, just wow. We also did the chefs table omakase which was an amazing experience. I would definitely recommend this hotel! N/A
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breakfast and pool were amazing
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The property and pool was spectacular. We also loved the hotel gym, sauna and ice bath offered in the spa pool area of the hotel. The staff was so kind and helpful. We planned an excursion and they packed a lunchbox of waters and Pocari Sweats for us. They also provide free transportation to any restaurants or locations that you would like to go on Kouri island. The free beer and snacks for happy hour on the pool was an added touch. Meals at la BOMBANCE were incredible as well. The only negative (that the hotel can’t control) is that the taxi ride from the airport to the hotel costed us $250 which was painful
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Awesome food! Nothing
