B&B Napolì2

Exceptional

The location is perfect. The organization is difficult to understand. The Wi-Fi was really poor most of the time.

Good

The stuff was really helpful Everything was fine

Superb

The location. Nothing was set up. Lady was bothersome.

They allowed me to check in early morning as my flight delayed and managed to book for extra another night. The host was very good and understood my situation.

The location. The beds were sunken in. The stairs were sketchy. Outdated decor. We thought the room would be bigger based of the photos.

The location The toilet didn’t work well, it would run most of the night, we were given one roll of toilet paper for 3 people a day. On arrival the hallway stunk like pee.

Never got scammed like this. No space at all. Duplex, you cant straighten up on top floor and stairs are very steep. Three windows, none looks outside, only in hallways, so if you open window, everyone can look inside and you wont be able to sleep because of the noise. There is no mattress, you sleep on giant sponge that is supported with bags full of fabrics. There is no mobile signal, and internet is not working, so if something happens to you in apartment, you can only die in there, since you cant call for help.

We didn't have breakfast ? Hospitality, accommodations and more.

Great location, the staff was really nice, clean The light in the bathroom wasn’t really strong so you could not see much in the dark

The location was spot on. The entry and corridors werent great. There were bin smells by the staircase.. Rooms were standard. Bin smells, entry needs an upgrade.

The room was clean. The location was fantastic Right in the middle of a great restaurant and bar hub. Near a port Air con was poor Staff tried to fix it

Maria was fabulous and very helpful. We hope to return.

n/a 1. They charged me late check-in fee (10 euros for 8pm to 10pm; 15 euros for 10pm to 11pm; 25 euros for 11pm and later). It is not my first time to check in in Italy but this is the only one has the ridiculous fee. Our flight delayed and we arrived at the bnb just before 10pm. They also refused (NOT no one answered) my call that I was telling them I was near the bnb. When the brown skin guy identified us, the time was two to three minutes after 10pm and then the note that he hold has been already written €15? Are you using the timer to count your guest? Why you assume we would be there definitely AFTER 10 and already plan to charge us 15 euros? So funny.. 2. Document issues. Because at 10 the reception closed and no one can check my document when I was there. They need to take my document overnight and return it back tomorrow morning. And they don’t accept photo version. It’s really insecure for international travellers. 3. Their attitude is terrible and very very rude. No one can speak English well is totally fine but they refused to communicate. I still remember the woman shouted at me on the phone that “you want the room tonight or not!”. 4. The environment is also terrible. It’s like I’m living in Karaoke. The smell was bad, the air conditioning didn’t work very well even the temperature was nearly 35°C. Millions of motorbikes running crazily after 12am. Sound like I just slept on the street. 5. I cannot say it is a bnb cuz there is no breakfast. However, what they put on booking is breakfast included. 6. The next morning to return my identification back. The ladies in the downstairs store is much better than the woman on the phone. Even though they are good, the night staying in this terrible place. It’s just a place not for human being to stay in. It’s a nightmare during my travel.

The location was very good but that’s also where the positives ended Terrible Wi-Fi and no data so basically u don’t have internet at all inside. AC barely works I don’t know if they changed something in the settings to save on electricity or if it’s just not working properly. Could have been cleaner. The woman at the check-in was kind of rude and no, it wasn’t the language barrier. There is no windows to the outside just one that looks into the corridor and on the elevator where the other guests pass.

Organization Building stair.

Everything was very good. Nothing

Staff was nice. Room had no window!