Superlodge
About Superlodge
Located in New Castle, 3.1 miles from Old Dutch House, Superlodge provides accommodations with free WiFi and free private parking. The property is around 11 miles from Delaware Museum of Natural History, 29 miles from Citizens Bank Park and 31 miles from University of Pennsylvania. Guest rooms in the motel are equipped with a flat-screen TV. At Superlodge each room has air conditioning and a private bathroom. The accommodation can conveniently provide information at the reception to help guests to get around the area. Mutter Museum is 31 miles from Superlodge. New Castle Airport is 3.7 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Wheelchair accessible
- Smoke-free property
- In-room safe
Reviews
-
No fueron a limpiar la habitación
-
The location
-
The staff was polite, responsive and consciencious, however: but the first room key given didn't work, TV remote didn't work and when replaced didn't turn TV off, several roaches seen in the morning.
-
Not clean, not maintained. Don't go.
-
Exceptional
-
No bueno
-
He needs to clean the room because there are a lot of cockroaches.The staff needs to be more courteous to customers and willing to assist them, because the person I dealt with provided terrible service.
-
There was nothing redeeming about our visit. The place was nasty. My wife fell and got hurt due to slick floors. This was the nastiest, worst experience of my life. We literally only stayed 1 out of the 2 nights. And only because our daughter was asleep and it took forever to get her asleep so we sacrificed our comfort for her and stayed the first night
-
Easy access I am not a prostitue On a biz trip
-
Nice
-
I checked in just before 3pm then that night around 11:24pm, I heard someone trying to use their key card to enter my room, luckily I had the door locked and the door hook in locked position. I had to place my foot against the door to not let the person enter I don’t know who it was and I finally knocked on the door, the person on the outside heard and stopped immediately, next the hotel night worker knocked on my room door asking if I was assigned to the room. I told him I checked in this afternoon and there was clearly a parking ticket which they give you so that your car doesn’t get towed out the lot. The parking ticket shows your room number and you hang it on your rear view mirror. After I gathered myself I opened the door to respond to the hotel employee and he was apologetic after he seen the parking ticket. He claimed the previous hotel front desk employee did not enter my name for the room. I had to sign my signature on a tablet and I provided my drivers license, I don’t know how my name was entered into the computer. Either way, I was very confused and upset that my privacy was violated. I paid money for a room that wasn’t even entirely upscale and lastly the front desk employee just seemed unbothered by his own staff’s mistake. Finally I would not suggest this hotel to anyone to book a room at this place. Totally unacceptable and very dangerous also. I can’t imagine if it was a female person then it would have a bad outcome. Who knows it all could have been worst.
-
Good
-
Cons: bathroom was not clean, tv didn’t work, no clean towels(had to wait for couple of days to get replacement)floor was creaking all the time not maintained properly, magnetic key card had to be replaced every time to get inside the room. Not good for families, solo travelers can stay if you want to save some dollars
-
Great staff
-
Passable
-
Nice room
-
Exceptional
-
The room and bathroom were clean, but there was a noticeable smell of cigarettes. The front door needed cleaning, and the bathroom door was also dirty. The bed sheets were clean, and the bed itself was comfortable. In a pinch, I would stay again — but I’d definitely bring some air freshener.
-
Sketchy part of town but never have any issues. Staff do what they can to accommodate you. It’s a roof over your head
-
There was no breakfast. I chose the motel partly because of the location. It is close to New Jersey, which was my final destination. I got the motel when I saw a reduced price on Booking. Always good to save money. When I turned the TV off, I found I could not get it to come back on, it kept saying no signal. I told the desk clerk, & he sent the maintenance man over, he quickly got the TV working again. I appreciate his help.