Crowne Plaza HY36 Midtown Manhattan by IHG

We had a wonderful stay - the room was very spacious and extremely comfortable. The location was fantastic and staff were all great. We will be back!!

Everything was great! The staff went above and beyond.

This is my first time staying at this location. I usually prefer another hotel chain. No complaints, solid choice. Customer service is the main reason why I’ll be returning in a couple of weeks.

Excellent front desk staff and hospitality

Loved the high floor of our room, and the bed was quite nice. The staff was also very helpful returning a lost item. Nothing really

We celebrated our 24th anniversary and Jessica was wonderful providing us with a bottle of champagne and a room upgrade! It was a very nice gesture that made our experience even better! We loved our stay and a friendly staff and close proximity to everything! Would definitely stay again!

The room was nicely updated and well maintained and clean. The breakfast at Burgerology was very good. And the staff was extremely courteous, helpful and went out of their way to make sure all was good.

Clean room, quiet, and the location to the subway was good. The restaurant is excellent. Excellent staff , clean and great food. It's worth the price of the meal. It was expensive . Wish it offered a free breakfast for the price.

Bad

Had a great stay in NYC

For being in mid-town Manhattan it is surprisingly quiet.

Clean room, staff not so friendly. Easy walk to the Hyrox event we were in town for.

Loved our stay here! Great location and decent walking distance to see NYC.

Close to city center and very safe Location and Cleanliness

Check and staff are really well done. They are well trained they care about what they do. I felt right at home. Rooms are small, it isn’t their fault, but this is a terrible location in the city. Nothing but pot smoke, vagrant, traffic outside the hotel. It isn’t called Hells kitchen for no reason…

Hotel was clean and staff was very helpful

Staff was very friendly and always willing to help out with elevators when your hands are full.

An early check-in was kindly arranged. All staff are very friendly. The room is spacious and clean. The lobby is somewhat small. It is a little far from the nearest subway station.

Everything was great. If you are looking for a hotel with a view, this is not it otherwise Everything was nice, clean and comfortable

Nice location and good breakfast