Members-only rates
1.8 / 5 OK

Jefferson Inn and Suites

Jefferson Inn and Suites
Jefferson Inn and Suites – Newport News, VA
Jefferson Inn and Suites – Newport News, VA
Check in 3:00 PM
Check out 11:00 AM

About Jefferson Inn and Suites

Comfortable Accommodations Palace Inn & Suites in Newport News offers family rooms with air-conditioning, kitchenettes, private bathrooms, and free WiFi. Each room includes a refrigerator, work desk, and TV. Convenient Facilities Guests benefit from private check-in and check-out, a 24-hour front desk, full-day security, and room service. Free on-site private parking is available. Local Attractions Located 6.2 mi from Newport News/Williamsburg International Airport, the hotel is near Virginia Living Museum (2.5 mi), Busch Gardens Williamsburg (21 mi), and Colonial Williamsburg (25 mi).

Amenities

  • 24-hour front desk
  • On-site dining
  • Express check-in / check-out
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property

Reviews

1.8 / 5
OK 67 reviews
  • Engine customer Aug 2026

    Looks like a place that drugs and or murder is about to happen. Very run down rooms. If ur broke and need a roof over your head I guess but definitely wouldn’t want to stay ever

  • Engine customer Aug 2026

    The cost and location was fine, and the gentleman assisting check-in was nice. VERY dirty, rotten food in sink, stove and overhead very dirty, loveseat and chair looks like they were used for an outhouse, looked like what appeared to be blood on bathroom door and wall, paint peeling off walls in large sections, lamp by the beds had no shade and falling apart, the bed frames were of a platform styles and wobbly and legs bending, bedding stained up, very dim single light in main area, floors were not clean, mouse droppings, dead bugs. The room was missing curtains to which the staff advised people were stealing them but they did have some up when we returned. The staff (gentleman who helped our check-in) was very friendly tho. The room itself was a true definition of something from the slums or even that from a horror movie without any exaggeration. How this was even able to be allowed can not be explained. Something and or someone failed somewhere and done so miserably. We did not stay and immediately left out praying nothing left out with us. Unfortunately no returns were given but given the circumstances and conditions of that room, we happily took the financial loss. We did not even take time to take photos as we HAD to get out ASAP! Do better!

  • Engine customer Jul 2026

    nothing it was dirty

  • Engine customer Jul 2026

    Everything there was bugs everywhere I got 3 bites and they were infected I’m not on anti antibiotics

  • Engine customer Jul 2026

    Nothing Everything there was bugs everywhere I got 3 bites and they were infected I’m not on anti antibiotics

  • Engine customer Jul 2026

    Terrible staff and rooms!

  • Engine customer Jul 2026

    You would never stay here once you see how filthy the rooms are. As soon as I opened the door, I was greeted by bugs and cockroaches running in bathroom and on the beds as well. The room looked as if it hadn’t been cleaned in years. After taking one look at the room I had booked, I left immediately, even though it was already 11:00 p.m. I sincerely hope Expedia will refund my money. I can’t believe a place like this is still allowed to operate as a “hotel.” To make matters worse, the smell of cigarette smoke and marijuana was everywhere.

  • Engine customer Jul 2026

    I will never come back here

  • Engine customer Jun 2026

    The staff was very helpful

  • Engine customer Jun 2026

    Friendly staff <3

  • Engine customer Jun 2026

    DONT DO IT!

  • Engine customer May 2026

    Bug on the bed nasty

  • Engine customer May 2026

    Do NOT spend your money here, it’s literally a roach/insect motel.. Rooms were filthy, ran down, needed to be remolded, no real amenities, lights did not work, dead bugs Everywhere !!! Staff acted oblivious to how the hotel looked.. Then when requested for a refund, manager denied it !!! Bad for business, do not waste your time here… Highly disappointed !!! NEVER coming back !!!

  • Engine customer Feb 2026

    Exceptional

  • Engine customer Jan 2026

    No Breakfast Everything was bad bathroom floor was broken had to put a towel down so we wouldn't cut our feet

  • Engine customer Nov 2025

    Awesome

  • Engine customer Nov 2025

    Very run down, dirty, door had gaps around it

  • Engine customer Oct 2025

    Room was dirty no towels rags or pillows walls had holes in it wires hanging out it was horrible and will never return I slept in my truck for the 2 days

  • Engine customer Sep 2025

    Very poor

  • Engine customer Jul 2025

    This property is in VERY poor condition. I have many pictures (time coded) of holes in the walls when I checked in, absent refrigerator which was pictured in the original add, very poor cleanliness. The entrance to the lot has 2 very deep pot holes which have had no attention for a very long time. The wifi does not stay connected for more than 5 minutes between drop outs and has no security when connected. I am very surprised that Expedia lists this property on their site.

Frequently asked questions about Jefferson Inn and Suites

Does Jefferson Inn and Suites have free Wi-Fi?
Yes, Jefferson Inn and Suites offers free Wi-Fi for all guests.
Does Jefferson Inn and Suites offer parking?
Yes, Jefferson Inn and Suites offers free parking on-site.
Does Jefferson Inn and Suites have meeting spaces, conference centers, or conference rooms?
Jefferson Inn and Suites does not list dedicated meeting or conference facilities. For business event venues in Newport News, see business hotels in Newport News.
Does Jefferson Inn and Suites have a fitness center?
Jefferson Inn and Suites does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Jefferson Inn and Suites located, and how walkable is the area?
Jefferson Inn and Suites is located at 10608 Jefferson Ave, Newport News, VA VA 23601. With a Walk Score of 53, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

What's nearby

Map of points of interest near Jefferson Inn and Suites
  • Virginia Peninsula 3.6 mi
  • USS Enterprise 4.9 mi
  • Langley Research Center 5.2 mi
  • Newport News Airport 6.1 mi
  • James River 7.5 mi
  • Battle of Hampton Roads 8.9 mi
  • USS Harry S. Truman 9.5 mi

Why no public rates?

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