Maple Hotel & Apartment
About Maple Hotel & Apartment
Maple Hotel & Apartment provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The serviced apartment offers taxi amenities to assist you in discovering your desired offerings in Nha Trang. When arriving by car, you'll be grateful for the on-site complimentary parking at serviced apartment.The serviced apartment offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Whether you're here for an extended stay or simply require fresh garments, the serviced apartment ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.The serviced apartment's daily housekeeping ensures an excellent option for your stay. Smoking is permitted solely in the specified smoking zones allocated by serviced apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at serviced apartment come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At Maple Hotel & Apartment, various room configurations are available, featuring separate living room and balcony or terrace in some rooms.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, serviced apartment offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Maple Hotel & Apartment as breakfast is made available for you on the premises.Throughout the day, engage in the entertaining activities available at Maple Hotel & Apartment.Make sure to discover the readily available beach at serviced apartment. Unwind and conclude each day delightfully by stopping by steam room and sauna, ensuring a soothing experience.Unwind by the pool at serviced apartment and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by serviced apartment.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Sometimes I felt like I was being a burden to the staff, some were friendly, others not so much.
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The pool the roof and the size of the rooms. Very clean The view on the wall from our room..
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Exceptional
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Location was great. Breakfast staff and housekeeping were super friendly. Stayed here 5 years ago and it was not as good. The rooftop bar and restaurant was closed both days. There used to be a sauna and steam room on the top floor but I couldn't see it. Maybe it was still there but there were no staff at the bar or pool area to ask. Didnt get the warm welcome I'd expect from a hotel of this standard. No smiles from reception, but lots of smiles from all the other staff!
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Great location close to the beach and shops
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space was clean, breakfast was great. the rooms were spacious with a reasonable price.
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Ocean view, BBQ zone, breakfast and good location (neat many shops and restaurants)
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good for the price. good condition of facilities.
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Very good
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Quiet place and close to the beach. Fantastic views from the balcony. It's the second time I have stayed here, but I am very disappointed about it this time: - The lobby was dark and no air conditioning; - It was very noisy from repairing rooms on the floor directly above us but we were not told about this by the hotel. The noisy work would continue until 10pm some nights - Walls and benches in the swimming pool area were dirty without towels; - There were not too many electric outlets in the room/apartment and we couldn't use some of the ones that were there because they were blocked by the TV - The fitted furniture in the bedrooms was poorly designed. Several drawers couldn't open because they hit the door frame or another piece of furniture. - The listing on Booking.com said children under 13 would pay a reduced rate but when we checked in, the staff tried to charge us full price for our 10 year old child. I explained, this was not in the policy. The staff told me that they would check it and let me know, but instead of letting me know later, they told my sister who didn't book the room and didn't understand the situation. When I checked out, they tried to charge me extra again for the 10 year old. They kept my passport and wouldn't let me leave for a long time. I kept showing them the policy on Booking.com and the staff kept going away to call the manager while still keeping my passport so I couldn't leave. Finally, they admitted that the policy on Booking.com was incorrect and they need to update it so I wasn't charged extra. This should all have been dealt with at check in instead of refusing to admit the mistake and holding us hostsge at check out. Perhaps they hoped we would be rushing to catch a flight so we would have to pay the fee to get my passport back quickly but fortunately we weren't in a rush so we had time to stay and argue for justice!
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Hotel Location Small Restroom
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Free upgrade to an apartment - lovely big and spacious. Good size swimming pool. Amazing views of the sea and Vinpearl. Amazing breakfast! N/A
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I like the Scandinavian style so I still want to have carpet in the living room. However my apartment doesn't
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Pros: Spacious for a family of 6 Great location could see the view of the beach Breakfast was huge and had an amazing option Staff were pleasant and super nice Daily service available Roof top pool and gym were nice We would definitely return here again. Thank you kindly for your guys' service. Cons: none Amazing convenient spot if you want to explore the beach side of nha trang. 45 minute car ride from the main airport Prices for a grab were roughly 300k VDN to give you guys a rough idea
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Passable
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Pool was not as good s as we expected. Bar was never open. Staff were not as pleasant as at other places we’d been to. They are fine, we just seemed like an inconvenience to them, rather than
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Very good
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We stayed at the Maple Hotel for three nights and enjoyed our stay Our room was lovely and well equipped There was only a couple of niggles, one was the reception which insisted in keeping one of our passports, which we did not like, and did take an age to book us in. The other was the breakfast, which was quite frankly not very good
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Good central location. The bar upstairs has limited food and drinks. Hotel needs repair since COVID. very uncomfortable furniture in the rooms.
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great location and clean. advertised a sofa bed. all sofas in the rooms are hard wooden benches very very uncomfortable. not suitable for tourist.
