Courtyard by Marriott North Charleston Airport/Coliseum

Once I took off my shoes, I noticed that the carpet felt damp. The bedroom area appeared clean/decent so I thought maybe the carpet was shampooed and it just wasn’t fully dry. When I slept in the bed the mattress was very uncomfortable- my husband, myself and our daughter complained about it. We all felt back pain the next morning. The refrigerator did not work. All of the food and drinks were not chilled so we had to throw them out. We along with another family were briefly stuck on elevator that was not working. The elevator went to the fourth floor, then it immediately went the first floor. It then took about 3 minutes before it opened. My husband and my daughter as well as myself all began feeling as if we were coming down with the cold/ flu. We felt fine upon arrival and then we noticed we were all coughing and sneezing constantly along with running noses, water eyes and a constant post nasal drip. We didn’t understand why until we noticed the mildew in the bathroom and damp carpet and we figured it had to have mold/mildew in the room. Because we could not stop coughing and sneezing. The ice machine was broke too The room number 430.

Expedia said there was a complimentary breakfast, we were told there was not. Expedia said our room was supposed to have a balcon, it did not.

Standing water in a disability shower/bathroom, no hand soap of any kind; only shower gel on the shower wall, and razor blades in our ice bin. Do. Better. Marriott.

Exceptional

It wasn’t far from my destinations. The side entrance door is broken.

Great location. Beautiful pool. Delightful staff. Didn’t have coke products or a restaurant on site.

No jacuzzi and some of the check in folks had some attitude!

Bed was comfortable and the room was clean n quiet! No jacuzzi and some of the check in folks had some attitude!

Front desk was not very friendly. Otherwise, met my needs. No breakfast.

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Very dirty, doors and elevators didn't work. Not a friendly hotel be visit.

The room was a good size and the amenities were good. They didn’t clean our room after the first night. We were also by the elevator and that was noisy when we were trying to sleep.

Pleasant

Exceptional

I checked out a day early because of conditions didn't get any money back

Exceptional

I checked out a day early because of conditions digging no money back I checked out a day early because of conditions didn't get any money back

The pool was lovely. Upon arrival to this hotel I was completely ignored by the older white lady at the front desk and a black girl. They didn't even acknowledge me for nearly 3 minutes til I finally spoke to them and asked if I could check in. I was told I could wait lol! Neither one of them wanted to help me. So then when the white 'lady' got ready to work she proceeded to angrily check me in. She was actually shaking she was so angry. I'm really not sure what I did to piss this ugly thing off so bad but it was extremely off putting!!!! She told me they have breakfast from 6:30-9:30 but never mentioned it wasn't included. She literally didn't even speak to me handed me my keys and sent me on my way..what a couple of RUDE beeches y'all have working that front desk!!!!! Dispicable. Also she gave me the WORST possible room on the highway side of the hotel directly next to the elevator. She needs help!!!

Exceptional

Pool access, although only one light in the entire pool area worked In the middle of my stay one of my rooms was given away to another person and that person got into the room at midnight and they locked out the person who was staying in the room to begin with and said that we were a no-show. We booked three rooms together and checked in on a Thursday and the other person somehow was booked into our room and got into our room at midnight on Saturday. I called the manager four separate times with no call back.