DoubleTree by Hilton Hotel & Suites Charleston Airport

Charge for parking yet, not enough parking to accommodate all rooms on property

Nice place. It was one of the quieter hotel rooms I have stayed in. I do think it’s ridiculous you had to pay for parking though.

The hotel was beautiful inside outside look old but the staff was great when I asked for a room on a higher floor. They gave complementary warm chocolate chip cookies as well. I would stay here again

Overall, the stay was good. The housekeeping made sure to change the linens while we were out of the room. There were some minor issues like low water pressure even though we were on the first floor, tiles in the bathroom being chipped, and one of the lampshades had what looked like water stains.

Nice

Check-in was late at night but service was excellent & cookies we received were warm & yummy!

Very nice hotel super easy check in I love the digital key card also

I did not like the location, it was run down. I did not wind up staying there. I never checked in. I went there but was definitley not what I expected.

Great place

The staff made my stay amazing would recommend it to everyone

It was clean and close to the airport. The staff was absolutely the most unprofessional and unpleasant group that I have ever encountered in the hospitality industry. The only pleasant person was the young lady working at the bar.

Hotel nice & clean. Nadia, the front desk clerk was great! The bartender that night was really good! We ordered food that was actually good the A/C vent in my room was extremely loud. The front desk clerk heard it over thr phone when I called about it. But I was told there was nothing they could do about it until the next day so I had to sleep with that loud noise all night. That was horrible

Very clean , nice smiley people working , good breakfast too

Unfortunately, the interaction with the front desk was disappointing. The employee was rude and came across as passive-aggressive rather than understanding my concern. I understand that parking fees may be standard, but guests should be clearly informed at check-in, especially when booking through a third-party site. Better communication and customer service would have made this experience much more positive.

Check in ease Had to pay to park 14.00

The staff was absolutely amazing! The area was not the greatest area…

The

The hotel rooms need a little updating. The furniture and carpeting needs replacing.

The AC units are old and very noisy. After a room change and it was noisy as well, we just ignored it.

It was a good stay with all the required amenities and clean facilities.