Extended Stay America Suites Charleston Northwoods Blvd

To this though because I won’t be visiting Charleston soon

Staff friendly and accommodating

Loved being on the top floor

The sheets on the pull out sofa where dirty when I asked for fresh sheets the down stairs staff wanted to inspect the room for the sheets there was dead bugs on the windowsill in the stairs there was mold on the shower curtain and the staff was not friendly when I called several times no one answered I will never stay here again would not recommend do not do it they say they are pet friendly but he wanted to charge 250 pet fee when he knew we had a pet and told us there where no pet rooms available the room was so dirty I felt unwelcome we did not shower we left as soon as we could

When I went to check in, no one was at the front desk. When the staff fundamentals arrived, he was not friendly or helpful. The room looked clean until I saw cockroaches. I was disgusted!

Very good

Upon arrival and getting check in my room easy not clean. After telling the staff, I was given another that was upgraded and it was clean.

Very run down (holes in walls, bugs, bright overhead lights)

Overwhelming smell of air freshener in the hallway. Original room that was given to us smelled like cigarette smoke, but was corrected by the staff.

When I arrive at the hotel first thing I saw was man outside drinking and hanging out, when I went in the strong smell of animals The front man Sam was nice and showed me the room and it was ok until I went in after check in the bed comfort was dirty, I don’t know how was on top of us but you could here every feet step they took the crying and scares of kids I did ask to check out the day and get refunded the rest of the days and they allowed me to

The only thing that I had a problem with was the AC it was down, but there was willing to move me to another room and take care of it so I really can’t say that it was a bad state. It was a very good day. I recommend that want to go to.

Staff explained what had to do for checking out early

Superb

Na Very noisy

Pleasant

The room was great, getting to the room need to be updated, old carpet giving off smell

Excellent

They didn't have a pool

Very clean place. They didn't have a pool

No amenities available. The breakfast is just coffee no option. They don't clean the room everyday