Hilton Chicago/Oak Lawn

Outside property could you some maintenance cleanup other than that indoors is pretty nice!

Clean room

Our flight was delayed from 5:35PM, Dallas to Chicago, now set to arrive at 11:21PM. After reading Hilton's check-in policy of before midnight, I decided to call and confirm our arrival, as it would be after midnight to taxi from the airport to the hotel. The attendant said it would be ok, and to check in as normal. Great. Of course, we get there and get checked-in and given a keycard. We get to the room and its a double queen. Issue is, I "reserved", (as in made a reservation and paid for), a King Room with city view which costs more. I immediately called the front desk, just knowing there was a mistake. She, in turns tells me that our reservation was given away as its first come, first serve. Seriously? So what was the use of making a reservation if someone that arrives first, can just take? With the hotel being fully booked, I was simply left to deal with what they did. Thanks Hilton Staff - professional accommodations.

Clean room, helpful staff. Nice bar

The worst hotel and worst experience. Was so dirty. There was a roach in our room.

The staff was extremely helpful and friendly

Passable

Very good

so great

Perfect

everything we asked to get our room clean never did :(

Exceptional

Very good

Dining too ecpensive. Take advantage if the area restaurants which are much better.

Comfortable beds, great food The property was very dated and in need of significant upgrades. Several rooms were in poor condition and require substantial repairs and renovation.”

Nice enough room. Prices were jacked up due to World Cup. Reserved a 2x queen room for 3 people several weeks in advance, notified staff we would be a late check-in, and still gave away our room. Gave us a king and a roll away with no bedding (took 20 mins to get it to our room), and staff at check in said they had "a lot going on today", and acted like us not having our room was the least of their problems. Comped us with a breakfast "buffet". It was NOT a buffet, it was a continental breakfast that would have been free in most hotels.

$250 deposit for cleaning fee and $20 a day for park in the hotel parking lot

Well kept and clean. The area but you can’t change that.

Good

Location Parking