SpringHill Suites by Marriott Oceanside Beach

The property was very clean and maintained daily! Breakfast was very good! Would definitely stay here again!

I just wished the young girl at the front desk would have at least welcomed us in. No smile or greeting to make us feel welcomed when we first got there. The rest of the staff was very, very nice!!! I would definitely stay there again!!!!

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Very good

Pool was small full of loud kids. You could have an adult time. No lotion free water. For a Marriott and pretty new. The rooms were old looking. Not worth the price

The elevator is horrible

Exceptional

The location was great.

No more this hotel My wife broke a tooth on their breakfast! We asked the staff for help, but they didn't do anything to assist us. A very bad hotel with bad staff. I do not recommend this hotel.

Location is pretty convenient. Everything is pretty close. Like 3 min to the pier and 5 min to bars and restaurants. Price is not worthy to be honest. The location is what makes this place stand out, but the rooms are just OK and they sell rooms with ocean view, but no view at all since there buildings in front of it. Breakfast is OK, but not enough for the price. Parking lot is pretty small and it's hard to find a spot.

Great location

Location Constant charges and holds on my credit card. I was initially charged $200 and then another $350 on my card for holds. These were processed as charges even though my room was $300 for one night. I was then charged another $343.00 for final check out. I have now been charged almost over $800 for a one night stay! The front desk is clueless and could not explain the charges to me.

Nothing None

Very clean, nice smell throughout the hotel, nice staff Very clean, nice smell throughout the hotel, nice staff

$4o is a LOT to pay for parking! The elevators are REALLY slow!!

Friendly staff

Very clean,many things to do,convenient

Hcp-accessible room was spacious and well laid out. Staff very helpful. Good provided breakfast. Parking in basement expensive and crowded - smallish spaces make parking tight. Elevators frequently overwhelmed. Did not use available pool, social facilities.

Closeness to beach and restaurants

I asked the General Manager for a small goodwill gesture of 5,000 Marriott Bonvoy points because of the inconvenience, but he refused.Overall, the customer service was unprofessional, the communication was misleading, and the room was not properly inspected before check-in. This experience did not reflect Marriott's standards. I felt disappointed, unsafe, and that my family's comfort was not taken seriously. I would not recommend this hotel and will not return.