Comfort Inn SW Omaha I-80

Shower curtain rod was hanging off the wall.

While the staff was polite and the room accommodating and fairly clean, the area was not good. For travelers looking for a safe community for an overnight stay, we would not recommend this hotel. The parking lot was dark and unlit in many places, several people were loitering out there late at night doing drugs, and there was what appeared to be a prostitute in and out of the hotel. If you value your safety and security of your family, car, etc. this area of the city is not a good choice for your stay.

This is what I experienced...NO public computers, but I brought my laptop and in spite of hearing free wifi my computer needed a password to login into their wifi. It took the front desk person a bit to understand and wrote down a password that didn't work. I gave up on using my laptop. The afternoon staff rather play their on-site gambling video slot games machines (they have 4) than manning the front desk. The phone in my room did not work. The tile around the shower is worn and stained. Water pressure could use improvement.

Great room! Definitely recommend!

They accommodated us with a crib and were very understanding when my kids had to come along so the headcount wasnt according to the booking, love that i only had to pay $10 extra dollars each day instead of them trying to talk me into getting another room! Excellent breakfast, they work very hard to feed everyone. Very fun lounge area and pool.

The property was excellent, and the staff was exceptional. Expedia's use of virtual customer service is horrible.

We were there two night for a family funeral. Nice staff, nice room. Would recommend this moderately priced motel.

Note: for those bringing a pet, I would suggest being careful as I found broken glass and trash around the sidewalk. Overall pleased with my stay.

The lobby is clean, upgraded, and smells great, but unfortunately, that’s where the sense of “luxury” ends. The room we received was a king with a jacuzzi, but it looked like they slapped on some paint (poorly) and wallpaper and called it a day. The tile was discolored in the bathroom. It felt like you might get more dirty after using it. We brushed our teeth with bottled water and kept our shoes on when walking around in the room. The bed itself seemed clean, but the room as a whole didn’t match the quality shown in the hotel’s photos. Nothing about the experience justified the premium rate. If this room were priced around $80 per night, that would be a fair reflection of the actual quality. At $400, it was nowhere close to worth it. Unless the rooms receive significant updates and a higher standard of cleanliness, I wouldn’t recommend staying here.. especially not at event‑inflated pricing.

The bed & pillows were comfy, location was nice. I hate how they raised the nightly totals bc the CWS was in town, the first room I was in smelled like smoke so bad & it's a none smoking facility. My bathroom didn't even have a trash can and was filthy, the corners were filled with dirt and it looked like they tried to update the rooms but didn't clean up after it, paint spatters were in the blow dryer, corners filled with dirt or left over construction like it never got cleaned after, my bed had hair on it & the towels were stained. The window in the hallway was leaking water from the rain and into the air conditioner. The pool area was gross and looks like it needs a good scrub. The staff was nice and polite but the actual rooms esp the bathroom needs cleaned esp for over 300 dollars a night. Cleanliness & smell every room I went into smelled like smoke or stale like there was no air flow.

Room was clean. Had some smell but think when it rained the window leaks. Outlets in bathroom didn't work

The bed was comfortable . And the staff were friendly. The floor sank down towards the wall. So when you sat in the desk chair it rolled to the wall or desk. There was a leak in the ceiling. So when it rained the ceiling, curtains and area around the window was soaked! The room overall was not very clean. I would never stay there again.

Dirty bathroom Hotel shows wear Need to kept up Very woken

Staff were super nice. Definitely noticed some repairs needed throughout the hotel. Over all okay

Bathroom mirror was a cheap mirror hung on a nail.... the wall and alot of the paint was worn off of the frame. Breakfast subpar from what we are used to with Choise Hotels. Found trash under the bed. Desk staff was not welcoming.... borderline rude...not one smile...My husband is disabiled...when we parked in a handicapped spot a hotel staff came out and challenged us "You do know this a handicapped spot and we had to show our handicap par tag....so disapointing. Our daughter lives in Omaha...will not

Their advertising says they have a hot tub and they do not.

Our room stunk from old smoking odor!

Nice room,parking was easy and breakfast was good

Room was clean but smoking is allowed outside the building.

They also had lots of cameras even of the parking area which was reassuring. We chose a room with a spa tub. It was wonderful. I wish we had more time to use it in the morning before we left but we had to get on the road. The breakfast was good. Scrambled Eggs, sausage patties, cereal, fruit, waffles, and a host of bakery items. There were some tacky things- like a tip jar for breakfast, & a sign about a fine for not returning the luggage carts. However we didn’t have trouble getting a luggage cart!