Extended Stay America Suites Orange County Katella Ave

The staff is polite and very friendly. This place is located in a nice area. Easy walk from the Honda Center. Parking included. Breakfast provided was coffee, hot water, packaged oats, and small muffins. Room we stayed in smelled like a chemical that smelled like maple syrup and the room seemed to have a cockroach problem recently. Room was cleaned well enough considering. Our stay was good.

Hotel smells, water was running in the bathroom constantly, first room they put us in the bathroom had no light in it.

I know I wasn’t going to the Ritz for what I paid, but the rooms were dark and very old smelling/feeling. Location was the best part of this place. But trash cans were overflowing outside by all exits, hallways were dirty at times and the beds had what felt like gauze comforters. Again, I knew I wasn’t getting the best for what I paid but I’ve stayed at other extended stay-type properties and got a lot more for the same price.

Not clean, ac not working, dirty hallways and rooms, no breakfast just coffe and snack, poor maintained

Electrical hazards present which is beyond wrong in rooms with shooty failed hot plates and microwave s that don’t function correctly. From what I’ve heard majority of Extend Stays in Orange County, CA have fallen to disrepair on some level and the customer still pays full price!!

Staff was helpful. Hallways had food crumbs all over.

The hallway had a weird smell. The shower faucet kept dripping. The blankets felt wet.

This hotel is located in a prime location. It’s in the same parking lot as a movie theater, Starbucks, Chili’s and Tilted Kilt Tavern. Across the way is the Honda Center and Angels Stadium. Plenty of food, gas and attractions in the area. The hotel itself though, needs A LOT of improvements. The hotel is rundown on the inside. The lobby, throughout the halls and rooms had paint chips everywhere, and the floor was dirty. They needed to vacuum throughout. Our room had a fantastic view but the room needed improvements. So many paint chips on the walls and doors. The furniture had damage. The bathtub faucet ran non stop both nights. We let the front desk know but no one came to fix it. We had already “used” the room, so we didn’t switch. We also asked for late check out which was approved for a $25 fee. Day of check out, housekeeping knocked on our door twice. They had no communication with the front desk to let them know. Staff was nice but not the most professional.

Not a very clean or well maintained place. The place is run down. I would only stay here only on emergency.

They just need to put out some hand lotion.

Closer to Honda Centers Dirty and maybe mosquitos or bugs

Breakfast is minimal to say the least.

Clean , accesible to my event location Staff

Easy access to the Honda center. Staff super friendly.

Exceptional

Literally nothing. Place is a mess. Cockroaches baby cockroaches rooms that are smell like weed etc. Everything

Exceptional

The rooms were nice's lay out the only thing th2at ruined it was the bugs in the room that fed on us all night long we 4 to check out early because of we couldn't handle anoother night of being fed on fr

The refrigerator wasn't working, and I found a cockroach in the bed. We spoke to them, and they told us they couldn't do anything.

Nothing Everything