HomeTowne Studios by Red Roof Orlando South

They seem to be understaffed. The woman who was running the front desk had to also be the one doing housekeeping and checking rooms herself. We needed new bedding and had to wait many hours to get them but only after she argued with housekeeping staff about it. The property wasn’t unkept and the gentleman who did maintenance and cleaning was overworked as he was there alone his entire shift. There were roaches in our room which made us uneasy about having open suitcases and food anywhere. The room we had was in the back side of the hotel so the people hanging around our room outside was daunting when my wife wanted to get something from the car because people were smoking weed outside on the stairs. No security walking the premises so feeling safe wasn’t a thing. I know people live there full time but people planted themselves outside very territorially. The location was great but not for the fear of safety and cleanliness there

Overall a terrible experience. When we arrived our room had a non working Refrigerator so we were moved to an “upgraded” room that was exactly the same but dirtier and the ac was noisy in it. We spent a couple hours waiting on the staff to check other rooms out before we just decided to settle with the noisy ac room. The only upside was the lady working the front desk did do all she could to try to fix the situation except offer a discount for the inconvenience. Lots of people living here full time. Lots of those hanging out on sidewalks/ balconies. WiFi was awful and the smell of marijuana was plentiful

No vending machines

The TV in my room didn't have a remote control, couldn't go to the front desk to get one it closes at 11pm. How can a hotel provide service for customers staying there 24 hours a day

Good

arrived at 4 am for a late checkin after a long drive expecting to shower and rest. not only was i unable to do that, the late check in was done with security which i understood, he said i had to wait until the office opened at 7 am which I did, i asked for a room swap which i was informed all rooms was sold out, that i would have to wait for house keeping but never specified a time, i even asked for fresh linen and blanket to do that part myself, she said again i had to wait for house keeping. by 10 am I was beyond exhausted and went back to the office ask to check out when i had booked for the weekend. I was denied a refund for a room that was not even ready to be rented out. Not only that, the room have no towels or toilet paper. It was not ready at all. See pics of what I walked into.

There is a horrible woman in the office that has been nasty to me on several occasions over the last few months. Never again will I stay at this location because of her. I highly recommend the Casselberry location if you are coming to the orlando area.

Deben de fumigar suelen salir unas cuantas cucarachitas

I didn’t like anything about that hotel.

Understaffed

Deposit are a scam. 10 plus days to refund.

Worst hotel I have ever encountered

Rooms are not clean and not funcional ac

Good price,clean room,big,safe parking lot.

I stayed here for one night room was very comfortable clean. The staff was friendly courteous definitely would recommend this hotel to anyone who is looking for a decent hotel with good price.

Roach motel!!! Was very disappointed in my stay that was excited about for my beauty conference. Dirty room with trash under the bed, counters not properly cleaned, roaches, toilet not working and no waste basket. Talked to someone the next day and was told they'll try to find someone on maintenance in the next day or 2 to look into the toilet situation. As for the waste basket, was gold it was on back stock and they didn't work at that property but knows the manager and will try to get a message across. When I checked out today, spoke to manager Taj and was super kind but disappointed that he wasn't informed on any of the issues at hand and sad I had such a bad experience for my 4 day stay.

Linens were very clean Moldy shower curtain Terrible stain in the toilet A few bugs present Sticky floor Window curtain too short, passersby could look into the room and it let the sunlight shine into the room Elevator looked like a crime scene

Some roaches in the kitchen , no garbage can, weed stink.

Room without hot shower all day.

The first room was disgusting. Bugs, stained/unclean sheets and dirty mattress. After transferring to a second room it was the same situation. We were finally transferred to a third room and it was safe to sleep in at first woke up to roaches. Staff were very helpful and delightful. Never stay here unless you like dirty sheets to sleep in and “friends” to take home with you.