Motel 6 Orlando, FL - Winter Park

Nothing My reservation for a handicap accessible room. My son is a handicap adult and need a first floor room. He uses crutches. He doesn’t have one leg. The gave me the 202,means 2 nd floor. Then no help to bring luggage to the room. A cigarettes stinky smell room , since you open the door. Wet floor, and 1/10 toilet paper roll. Bathroom tub retouch cracked During the check out I gave him my concern to the staff and he said why I wait until the Ching out to complain. My response was that we were traveling FUSIO long and I already had talk the staffs d he raised his voice and he cut me off and said:, “have a nice day”. That was so rude

Property is will taken care of. Very quiet at night. A lot of place to shop and eat close by.

Never got my room key. This place stole from me. I didnt like anything. This place never gave me a key and stole my money

Roaches dirty Everything

Everything Nothing

They need microwaves.

Exceptional

Good

Very good

I need my money refunded onto my card

Disappointing

Since they claimed there was no room available to change I requested a refund which they declined. I had to find another place to stay since it was not habitable. After reading more reviews online it is clear that they have this pest issue for a while and many people complained about it. Expedia only offered me a small amount of compensation which doesn’t cover the cost of this booking and they cannot do anything about Motel 6 refusal for the refund. Expedia should have take the listing off from this property, I’m disappointed and will have to dissolute the charge with my credit card company because this is not acceptable.

No shampoo or toiletries. No spare roll of TP

My flights were delayed. I advised Expedia on the check-in date regarding the delays. The property cancelled my reservation and sold the room. I had to seek accomodations elsewhere.

The property was fairly run down, the bedding looked new but the sink had mold cracked caulk and the sink had someone else’s hair still in it. And i saw several roaches in my room and around the property. Also my room smelled like smoke even thought it was non smoking. The staff was kind and considerate but my room card got deactivated and no one was in the office at 6pm. Ended up going to a store and when I came back at 8 someone was in again.

Good

I ask for nonsmoking room. But they give me a terrible smoking room and it smell so bad that I can’t sleep. I was stay up all night. So sad.

Very good

Then I got into my room, although beds were made there were some serious problems. The room had cockroaches, due to my scheduling during my stay was unable to re-room. Now, although I didn't receive daily cleaning...I would've asked for that regardless. I really hope these cockroaches didn't come home with me.

Exceptional