Residence Inn by Marriott Near Universal Orlando™

Exceptional

This is the hotel to stay if you're looking for spacious room, good free breakfast, comfortable bed, with fluffy pillows,

The location is very close to Universal and the hotel does offer a free shuttle and there is a Universal ticket counter inside the hotel. Some of the staff were rude and unconcerned. The cleaning crew did not refresh the room any of the days we were there. We had to come down to the front desk each day and ask for new towels.

Passable

Location to the park, clean, decent price, and it had a shuttle to city walk. Staff was unhelpful, breakfast was mediocre, and the shuttle hours were minimal.

Upon my stay, I ran into several inconveniences. While that might deter you from staying, I continued my stay due to the excellent quality of the staff. Every time there was an issue, the staff always jumped to help and make things right and that to me means a lot more than staying at some super fancy hotel. Plus, it’s definitely great for solo travelers and it’s right across the street from Universal Studios. You definitely get a bag for your bargain. I plan on returning several more times it is definitely going to be in my favorites list.

Exceptional

Clean and quiet area, warm water in pool Noise from aircon. Carpet could be cleaner.

Fresh clean comfortable Pool was a little small and had mold around it

The room was excellent! Nice size and the kitchenette is was a plus The system they have for scheduling a shuttle to universal is not good. They tell you you need to schedule between 7 am and 11 am the day before or the same day. The first day several guest and I were wating to schedule and the person in charge nevwr showed up. The next day we tried the same qnd the rides for 7:20 and 8 something were already full. Had to take uber to the park. Be aware of this!

Hotel was nice and clean, rooms spacious and comfortable. Staff very friendly and helpful. Only downside my rooms wasn’t refreshed during my entire 5 days stay at the hotel.

I liked that the hotel was very close to universal studios. The staff were pleasant and the breakfast was ok. We loved the pool. I didn't like that housekeeping wasn't daily. The sofa in our room was well over due to be discarded and replaced. It had definitely done it's time. Our wallpaper was peeling in a corner of the room. The carpets could do with a professional steam clean also.

Our go to spot! We love it

Only issue was housekeeping supposed to come every second day, they didn’t. But was able to get clean towels from the very friendly staff at the front desk.

Muy bien situado, buen desayuno y habitacion grande.

Location, Parking Lot, Beds and Room Size Breakfast Room services

Nice property, friendly staff, good breakfast, clean rooms.

Good

The hotel is very clean, friendly and professional staff.

Upon check in all seemed ok but the room seemed a little stuffy. 2 days in the a/c kept shutting off 3rd day in had to call the front desk as the a/c unit stopped working. Day 4 maintenance came evaluated the unit and replaced it. Since we were going to the parks all day it was really frustrating to come back to a warm room…