Majestic Hotel - SPA Champs Elysées

Nothing

The staff was very friendly and helpful. The hotel is beautiful and room is clean. Lovely place!

I always recommend my self and friend to stay there

The location is excellent, and the team made the stay truly special. Everyone at reception was welcoming, professional, and genuinely attentive. The atmosphere throughout the hotel is warm and elegant, and you always feel that the staff’s priority is for guests to relax and enjoy their time. My stay was very enjoyable, and the hotel met all my expectations.

Spacious suite with extra bathroom! Large patio as well. Hotel itself is no frills but the rooms work best for us! Helpful and courteous staff. Great location. Breakfast buffet was unimpressive, but was able to order off the menu.

Location and staff name Faisal he was a polite Smell

The room was clean and beds were comfortable. The guys that helped with our luggage were great and very helpful, providing assistance with luggage and giving us suggestions for food. We arrived at 10:30am and I had notified them earlier about our early arrival. When we arrived they said check-in is at 3pm, and that checkout time is at noon, so will take some time for them to get the rooms ready. We came back at 2pm and found that one room was ready, while the other still needed more time. The front desk said it would be close to 3pm before it was ready. I came back and checked at 2:50pm and they said, it will be ready at 3pm. I came back at 3pm and they said just a few minutes. I came back at 3:10pm and they said, sorry, still needed a few more minutes to finish. So I decided to stand at the desk and wait, because I was beyond frustrated now. I stood there for 20 minutes and I was able to get into my room at 3:30pm. Now this is ok in most circumstances, but we had flown in that morning from the US and I had asked multiple times to see how we can ensure the room was ready early. The staff at the front desk were pretty rude when I asked about the status and I felt like they didn’t care about me. It was far from the expectation of a hotel when paying almost $1,500 for one night! Totally unacceptable.

She courtesy of the staff. They were very helpful. None

Everything - calm location, close to everything

I had a very happy and pleasant stay at this friendly hotel in Paris. The reception team made check-in easy and smooth, and they were always kind and helpful throughout our stay. The rooms were very big, extremely clean, and felt so comfortable and welcoming—it truly felt like being at home. I also want to thank both the reception staff and the doorman for always being so friendly and helpful. A special thanks to Thomas, who went above and beyond: we accidentally left behind some of our expensive belongings on our way to the airport, and he helped us get them back quickly & send it to our home country . We are so grateful for his support! Overall, everything was excellent—super clean rooms, warm hospitality, and outstanding service. I highly recommend this hotel. Nothing to say

The rooms size, furniture and cleanliness Breakfast is expensive compared to what’s offered

Most friendly most helpful most professional Staff. Big Rooms, very clean. Everyone very qualitative!

It was excellent Nothing it was Perfect.

The room was clean, space was nice and the staff was friendly and helpful. A nice thing I came across and liked was the presence of a water hose in the bathroom.

Location The carpet in the room had stains. Even though I had the room with breakfast included, if you want an omelette you have to pay 30 €

The staff in reception were amazing . The family room was beautiful and spacious. The breakfast room was small but perfectly ok for Paris . The only draw back was the cleaning services . Whilst the room was immaculately clean when we received it on the day , the next time the rubbish were not picked up not hoovered properly and above all the coffee cups and plates were not replaced . In the evening only the towels were changed but the room service plates and other rubbish were not picked up

best best

Everything is great here - Nothing

Receptionist on arrival very rude and unwelcoming , very disrespectful. Spa was a joke , no treatments available, didn’t see anyone using the pool and very unhelpful staff . No bottle opener in the room so couldn’t access water bottles after my marathon… very annoying. I locked a wardrobe and took the key , and housekeeping picked and destroyed the lock so they could access my wardrobe , did not trust them at all so locked everything in the safe the following day , no fresh food on offer , Room service food was provided but no nice , very disappointed overall , Total waste of money . Zero rating !!!!

Good