Flegra Palace

The location was convenient and close to the beach. The staff were polite and helpful throughout our stay Breakfast was identical every day for 7 nights. Room amenities were very basic — no bathrobes, no iron, and water was only replenished once. The pool water appeared discoloured and we did not feel comfortable using it. The room interior was more dated than shown in the photos. A pre-arranged birthday request was confirmed by the hotel but not fulfilled upon arrival.

Breakfast was excellent and staff was flexible with eating times. Everyone was helpful. And I just had a 15 minutes drive to my scheduled diving The bed was harder than I’m used to, but I adjusted and it was fine.

This hotel truly exceeded all my expectations. The staff were incredibly warm and welcoming, always ready to help with a smile. The surroundings were stunning, and my room was spotless every single day. I felt so comfortable and well taken care of throughout my stay. If I ever return to Pefkohori, there is no doubt I’ll stay here again. Thank you for making my days so special and unforgettable!

Location is nice, tan - lot of green too. Room old, probably they didn t open door/windows for a while because had a weird smell. Staff- not up to location standard. Overall, didn't spend much time in the hotel and felt sorry for not getting a room in another. Unless is 9 you can't buy anything and they have an empty fridge in the room. No coffee either till 8. So overall bad

Very good

Exceptional

Nothing

Superb

N/A

Nice pool, big room, very comfortable terrace with sun beds. Friendly staff. A bit of unpleasant smell in the room. Probably humidity.

Perfect place for a holiday?

Exceptional

My wife and I have just stayed at the Flegra Palace for 7 nights, and we were very happy with our choice. First of all, the hotel and rooms were spotlessly clean, as was the poolbar area. The reception staff Olga and George were very polite and more than happy to help. The hotel liaison manager Jelena was always available to help, give advice, and also give recommendations for good restaurants. The pool bar staff were again all very polite, and the service was excellent, so all staff were a credit to the hotel. Most days we ate lunch around the pool and the food was good. My only criticisms were issues around the pool area. Firstly, glasses and bottles were allowed around the pool area, and at one time, there were six bottles at the pool edge. Secondly, hard footballs (not the soft blow-up ones) were used in the pool and on two accasions hit my wife on the head, the second by a rugby ball which could have broken her glasses or even worse. Some of the ball games by older people got out of hand and this should be stopped. Hence, balls and glasses do not mix, especially around a swimming pool where most people, including children walk barefoot. In my opinion, glasses and bottles should be replaced by plastic, and hard balls should not be allowed at "any time", and this is constructive criticism, which should be addressed by the management. On 3 occasions, we could not get clean towels, and there didn't seem to be enough for the number of people. There were also around 8 sunbeds at the shallow end without parasols, this again could easily be sorted. As there were many positives at the start of my review, I only dropped on star for my criticisms. Ball games and glasses around the pool area.

Superb

Exceptional

There is a gym and a nice swimming pool. The wi-fi in the room was not working for the entire stay of 6 days. The staff was always saying that they will send someone to fix it, but they never did. The room was not clean and the cleaning was not sufficient, they only change the towels and nothing else, however one dirty towel was laying on the floor for 3 days and they didn't took it. Also sometimes the new towels they put in the room was dirty. The breakfast was almost ok, but the products were cheap and bot with good quality. The juices just a joke, the only good thing was the omelette and pancake station and the chef was really friendly. The gym is very small and almost with no appliances and no air condition inside, when you trained it feels like you are in the sauna. When you turn the tv in the room there only a few channels and no international ones. In the bathroom they use the most cheap toilet paper, shampoo and shower gel. The rooms are very small and not comfortable and there is no good noise isolation. The only good thing is that the staff were trying to be friendly.

Exceptional

Exceptional

Exceptional

Exceptional