Port de Plaisance Resort, Trademark Collection by Wyndham

The staff was very helpful and friendly and accommodating. The room was a little more dated than the picture.

Service was great

Nice view all around Bad orders - we were told coming from from Septic Tank

Nice location, the room was spacious and comfortable, easy check in Under repairs (part of the building) but I didn’t mind much, the room was great

The room was nice, has everything you need.

I liked how the room was kept clean by the housekeeping staff named Aditta, always courteous, kind and attentive. I had room 10105 and surrounding was quiet like how I requested for. Security was at the highest standards that made me feel safe. The neighbor next to me that smoked marihuana each morning and evening. For the rest everything was really good

Unable to fix a broken cable problem during my trip

The location I requested golf cart transportation for luggage transport from my room to the front desk, but it never showed up. Arriving at the Front desk for check out, there was no one to attend me. Ringing the bell and shouting did not help either. It's the second time I get this treatment at this hotel, when I have an early morning scheduled flight. . That's why, on the point of check out attention my score is "Bad"...! Roland Room 11202 (Stay: April 22 - 27. 2026)

I like that the location was in close proximity to everything. The rooms were cleaned daily and had restaurants on site. We an attended help us with our bags to our room and always had security onsite 24hrs. The check process was easy. I felt the outside property was ran down and has so much potential. The grass was dead and resort look abandoned I disliked the long walk we had to take from the parking lot to our rooms. Our rooms had a kitchen area however it was usable. We were not able to use the sink and it had a sign on it.

Room was nice and the view Amenities i.e. Soap toilet paper was not replaced, we had to be asking and even when we did, we got no response. The Microwave and percolators did not work. We advised front desk but they were not repaired. (In fact...dangerously when we tried to use the microwave it blew the breaker) we advised front desk of this as we felt it was not safe. No response. The extractor fan in the bathroom made a racket, when we advised the front desk it was just disconnected.

Close to everything .

Second year staying there. Staff were excellent. New bakery and restaurant was exceptional. We had dinner there twice and breakfast twice. Best eggs Benedict ever served on a crepe. Need instructions on how to work the showers and tv. Also could have used numbers for front desk, etc. Pool could use some new lounge chairs.

The report was able to accommodate us in a pinch after our flights were cancelled. The room was clean and spacious. The grounds and restaurant were quite nice. Our flight was cancelled and we stayed here last minute. The check in staff were not very accommodating and took a very long time to check in. There were no available bell hops to assist, no education about the resort. The pillows are also like rocks.

Not Applicable. We were not able to check in that night. There were no rooms though our reservation was initially booked. We were not able to stay because there was no vacancy when we got there although Booking.com confirmed my reservation. I believe your system was not updated that is why Booking .com accepted my reservation and credit card.

The location for our purpose - sailing- was good! The breakfast menu and morning bar service is great! The property is tired and run down. The pool area is falling apart and partially closed off, spa is closed, we had no hot water in the room first couple days and the entire wall shelf unit under the primary bedroom window was falling off the wall. Do not eat dinner at the restaurant or bar. Service is slow and food not great.

The resort is mediocre at best and poorly maintained. The condition of the property shows clear signs of neglect. There was construction taking place as well as heavy machinery, dirt, & noise during our stay. The TV in our room did not work during our stay, and the unit itself was outdated, had a moldy odor, and is poorly kept. To make matters worse, we found a dead roach in the room, which is completely unacceptable and raises concerns about cleanliness and pest control.

The cleanliness was subpar, the building is not kept, appliances don't work, minimal staff.

Furniture a little dated. The couch vinyl covering was flacking off do to age.

The only thing I liked about the property were employees that work in the cafe and the waitresses. Super pleasant and informative! Also the bellmen! The rooms were FILTHY, DISGUSTING! Housekeeper stole my AirPods. When brought to their attention no response, but they were showing the housekeeper area, now showing a physical address I NEVER VISITED during my stay. Also housekeeping SUCKS! instead of stealing maybe clean the toilet! There is no way getting a fresh room with urine and poop stains all on the toilet! Place hadn’t even been moped I feel they only changed the sheets and sprayed Lysol in the air because everything else was disgustingly dirty. Had to end up doing a deep clean myself!

Pre check in and pre check out facilitation. Shuttle service TV and HDMI connection was unstable. There were continuous screen disformations