Residence Inn by Marriott Pittsburgh North Shore

Location

Breakfast was not good at all. Staff was friendly. Location was great

Close to everything. Hotel is in process of a lobby renovation so there was really no place for groups to gather.

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The halls had piles of dirty linens laying on the floor along with bags of garbage. Breakfast was disappointing too. I stay at Marriotts all the time and am a Bonvoy Gold member. This property does not live up to Marriott standards in my opinion. Very disappointed

The only downfall we had issues with pool was cold. And our room did not have hot water. It was lukewarm. And I talked to another person staying there and they said something about no hot water. Everything else was good. Got to check in early. And parking was great too.

Our king bedroom with pullout sofa room was awesome with full kitchen, included cutlery and utensils. We stayed for 6 days and had the continental breakfast every morning and used the guest laundry too twice. Very convenient location with prepaid self parking

I feel like the breakfast wasn't what we thought it was going to be, could be because the breakfast area was under renovation, but it was not a "hot" breakfast at all.

This is an older hotel, but the location to downtown is excellent. There was some remodeling and updates going on at the front desk and entry area. The breakfast area was also being remodeled so we had breakfast in a temporary room (however, it worked great). The breakfast staff was amazing. Everything was filled and there was a good variety of breakfast items. The rooms were a little outdated, but like I mentioned earlier, this is an older hotel. I can there are updates being made. We were happy with the location and felt safe in the area. We would stay at the Residence Inn in Pittsburgh again if we were back visiting this area.

On the last night, the AC broke (I am guessing due to the construction). Hotel could do nothing for me because I booked through Expedia and not a real customer.” Before the last night, room was beautiful, I loved it.

Great location for the football game! We were able to walk in about 5 minutes.

Close to PNCPark. Long line at check-in.

Perfect place to stay when attending a Pirates game. Breakfast was good considering the renovations. The women in there assisting was very helpful and friendly. The room was clean.

Great property

Horrible experience, we got to the hotel to check in at 4:10 just to be told our room was not ready, we waited until 5:30 for our room to finally be ready just to be given keys to someone else’s room. We walked in and someone else’s belongings were in the room. We finally got in our room at 5:45. The breakfast was just pastries, fruit and waffles. Will probably not stay here again

Disappointing

Very good

Also check in which is at 4 pm. At 4:30 we got to the hotel to check in and waited in line in a warm lobby for 1 hour to get to the counter for them to tell us only 1 bedroom rooms were ready and we’d have to check in later. When we got back after the football game at 10:30 we got our room.

While the breakfast and staff was excellent, the room needs updating. The bed needs to be replaced. The hotel does a nice job in supporting customers, I just feel being right next to ballpark and a walk to football stadium is gets overused and other customers abuse the rooms. While the main area was being worked on to be redone, the rooms need it as well. Super convenient to all the areas/walkable.

Very good