MARQUEE Playa Hotel

Didn’t get to stay because they gave out my room! When I arrived I got a regular room although I booked the most expensive. I went back downstairs to tell the front desk lady that - that wasn’t the room I booked and she says the reason is “the ac stopped working.” They thought I’d take the smaller room and not say anything but that wasn’t what I paid for so I left and called support to have them cancel. I wish they would have let me know the day it “stopped working” so I could have started looking for other places. There is no parking here, only parking structures that you have to pay for blocks down. Also “breakfast” is at another hotel down the street.

The room was gorgeous clean and be dry relaxing. The pool was beautiful and had a great view of the ocean The coffee machine didn’t work in the morning. They added an extra city charge onto the bill that we needed to pay at checkout.

the ssrvixe was excellent

There was some noise on the street due to construction ongoing nearby, but this was not too bad. I was also charged an additional fee on check in for "environmental costs" but this was minimal, about $5 USD.

Clean and nice The water pressure in the shower is too low

I liked the comfortable beds. I was upset that the hotel and booking did not communicate. Hotel tried to charge me double. Also upon checking in there were ants on the counter, on the 3rd floor. Between waiting 30 minutes to check in, the confusion and dispute about paying twice and the fact the hotel has no sign and front is dark and hidden made this a property I would skip.

I loved the location, the cleanliness of the hotel, the staff, rooftop pool and the price. I also felt very safe walking around at night. It’s close to some of my favorites spots in Playa. Coco bongo is literally kiddie corner. Bovinos steakhouse is across the street. Ilios is a must visit spot to eat and for excellent drinks and vibes. I went there 4 nights in a row. The area is also very quiet. Only thing I didn’t like was that the rooftop bar was not open. It appeared to have been completely gutted so I’m assuming they will not rebuild it.

No food/drinks available onsite

My shower door did not close all the way. The shower water would pool by my feet. The noise from Coco Bongo was loud at night. Bring ear plugs. The pool deck area needed updates/ repairs. There were rips in the lounge chairs. The bar area looked like it had been unused in quite some time.

Great location and very comfortable rooms with blackout curtains, nice size TV and nice shower. Great ambient lighting and comfy beds

Rooms are spacious and clean with good design. However, it lacked simple things like an iron board or wifi instructions NOISY!! While some reviews did say that it was not noisy, our room definitely was, even though we asked for a quiet room.

Location Nothing as it stated on. Booking.com I want a refund. There was NO ROOFTOP BAR, no coffee Maker, not even Kleenex, no spare bed. No robe ties. It was terrible

Very nice. Close to the center, but very quiet. Clean.

The communication with the front desk is very efficient. Jackie went above and beyond for me as there was a mix up in dates and she fixed the issue immediately and without question. She was wonderful ! The location is off 5th which is great because it's removed a bit from the the hustle and bustle . I was there for a quick overnight as I was up early the next day for the airport but the room was spacious , clean and a comfy bed. Nothing

Superb

The hotel is at a great location, just 2 min walking from the 5th Avenue, still well protected from the noise. The room is huge and very nicely decorated. You have everything you need in the room: iron and iron board, hair dryer, bathrope, etc. The rooms indeed look like it is a 4* hotel. The only thing I didnt like is that the staff is at the hotel only 9h-17h and there is a digital key if you arrive later. That gave me a sense of lack of security and I would feel much more comfortable if there was staff onsite 00-24. Also, I was present when a couple arrived, after 17h, and they had problems with the digital key. They were trying to call the contact number but nobody was picking up. That's not nice.

Exceptional

We booked a three night stay in this hotel.

The room was very spacious and comfortable. Well appointed. The room was surprisingly quiet considering the central location. The pool was cold and the rooftop bar area was not in service.

Beautiful rooms & convenient check-in & out. Location was great, especially if you have an early dive like we did.