HYATT house Pleasant Hill

The room was cleaned and well-maintained. The staff was very helpful with deaf customers. Keep it up! Also, in the kitchen, try to add bacon, too, along with the sausage at the same time. Customers like bacon more than sausage, vice versa.

Hotel and room very clean, nice breakfast. The only downside was the air conditioner was exceptionally loud. The hotel is in a nice location, we had a pleasant stay.

The Hyatt House was great from a location point of view for our stay, and it was close to a mall with restaurants etc. The only downside was the microwave didn’t work and couch in the room was so flimsy, it put my back out. I needed to visit a chiropractor to get me back on my feet without pain. The staff were very friendly and professional. I didn’t have breakfast so can’t comment.

Every thing was excellent. The staff, the room location to our restaurant was great

Kids loved the pool and playing basketball.

We enjoyed this property. The staff were very nice. The suite we were in was very well appointed and comfortable. We enjoyed the breakfast which included a chef preparing omelets cooked to order. They have a very nice pool and hot tub. There is also a bar as well as an outdoor seating area. Parking is very ample. We would stay there again.

Do not stay here. It is outdated, feels dirty, and not worth a fraction of the price. I stay in hotels every weekend and this was way below the standards of hotels in gbs area. You would be better off at any Hilton or Marriott property for the same price.

Seriously in need of some remodeling!

Great food and all that good stuff

Everything was ok but the hotel didn’t have a safe in a room, it was very inconvenient.

Location was great!

Our third stay here with our dog. Live the neighborhood, proximity to restaurants and stores - walkable, residential, but right off the 680. Ample areas for dog relief. Well-maintained property though aging. Very clean. However I reported a stain in front of our door in first morning - appeared to be from poop (not our dog’s) - and front desk promised to get it taken care of. I reported it again the next morning. Spent three nights there and still it had not been cleaned. Poor response. Liked the bar - super friendly bartender; breakfast was amazing - made to order omelets, waffles, cereal and everything in between. Very comfortable.

Easy access, and close to stores and restaurants. N/A

Location, easy access to the freeway and downtown Pleasant Hill

Well thought out space for working and being. The breakfast food quality could be increased. I think it is ok for small children but adults probably want higher quality ingredients.

Decent place to stay, super friendly staff, but if they are sold out they can randomly change your booking because you booked through a third party like Expedia, which I did not know. So we paid for 2 king beds, but never got two king beds. If you really want to ensure you get what you pay for, book through them as they do not honor third party bookings if sold out.

recently stayed, everything was great, the front desk was helpful and thoughtful, the room offered everything I needed, making me feel like home, love it, will come again for sure!

Mattress needs to be to replaced. They sink in. Woke up with back pain both days

Stayed here while moving for 2 nights. It was great. Didn’t get to try breakfast but it looked fantastic

The gym wasn't in service but staff and everything else was great