Royal Sportsman Hotel

Friendly, helpful staff. Limited parking spaces unless back early in day and couldn't move. No fridge in room. Limited menu for long stay. No warning there was mot a lift.

Room, parking,food None

Very friendly staff, cleanliness of the hotel, modern bar and restaurant with really good food, location as I could walk everywhere, including the train station and town centre. Lovely location. Ability to log into Netflix on the hotel room tv. Mattress was a bit soft, even though new. The manager arranged for it to be turned over, which helped stop me rolling out of bed.

Bad

Dinner and breakfast service good, also good bar facility. Room 11 - very cramped bathroom with dangerous step from main bedroom area to bathroom, I almost fell on at least two occasions stepping down from bathroom. Also very small wash basin with glass shelf at head height, it was almost impossible to use wash basin without hitting head on this shelf. I was disturbed on my last night/early morning by creaking floorboards in adjacent room - also occupant of that rooms mobile phone pinging incessantly.

Disappointing

Good

Central location, homely feel, comfy rooms, friendly/helpful staff. Nothing

Room lovely, beds very comfortable. Staff very warm and friendly. Bit dear for just room only.

Very good

Perfect Everything was great. Staff were friendly, the hotel had a lovely layout and the room was great.

We arrived on Friday afternoon and we were welcomed by a lovely young lady in reception who talked us through all procedures at the hotel. Our room was exceptionally clean and our room had all the facilities that was needed for our stay. Tea, coffee, hot chocolate, biscuits, a tv, bottled water, clean towels and the most comfortable bed that we have ever stayed in. All Carpets in the hotel, bedrooms, stairways were clean no stains or ragged edges. After settling in we proceeded to the bar which was well stocked and again we were welcomed by a young man that was polite and helpful. On to dinner and what can we say the dining area was clean and beautifully decorated, staff were helpful, explained each meal and the food was delicious. A great experience. All staff were friendly, polite and went out of their way to make sure that each person that stayed at the hotel had a comfortable and pleasurable stay. We will definitely be back soon. There was nothing we didn't like. Loved it all.

We booked this because it was close to Portmeirion where we wanted to visit. I could see that money has been well spent on the public areas which are tastefully modernised and our room was very clean and simple with an updated bathroom. It’s situated in Porthmadog which is pretty grim with only about 3 reasonably decent places to eat so it’s hard to get a table. The town was deserted at night. It was hard to shower in the hotel as the water pressure was very weak. They need a pump on the system. The woodwork up the stairs needs sanding and repainting but I can see that the hotel is a work in progress as funds permit and the public areas are very well done.

The food in the restaurant was very nice. I had an evening meal there and breakfast. It was also well located for Portmerion. Only a short drive away. The room was very small and there was just a very small tv on the wall.

Exceptional

We chose a superior double, if that was double i dread to think what standard double was like. Very very expensive for a shabby def not superior room.

Very central to the train station and high street. The room and facilities are clean, very good customer service, and very helpful staff. None

Nice place great staff very clean Nothing

Room was nice, location very good. Shower was temperamental. Generally all looking quite tired. Staff weren’t very good. Luggage storing facilities completely insecure, anyone can walk in and take your luggage. Welcome at reception was abysmal. Nobody around at breakfast, went somewhere else.

The staff were really helpful and let us lock our bikes in a space in the hotel. Also, the restaurant and food in the hotel was lovely. The bed was a bit soft for me, but someone else would probably love that.