Clarion Pointe South Portland

they never made the room Was told I had to request to have the room be made when I did they never did I was left with unmade bed for two nights and dirty towels I went to the desk asked for another room which they gave me I will never stay there again and I will tell my friends never to go to that hotel If I were on social media I would repeat what I just wrote you.

Due to a storm and a power outage we could not use the second night we had booked. We were told we would receive a refund for the unused night within 5 days 11 days and numerous calls later nothing.

Disliked all ….. property is soo dirty!

The property was clean and convenient. Fine if you're just looking for a decent place to stay that's near the airport and close to the highway.

Everything was fantastic!! Only downside was we really wanted to use the pool but it looked a little fuzzy at the bottom

Room was dirty, never swept under the sink in the bathroom. 2 long black hairs hanging off the lampshade. 1 long black hair in the toilet bowl. Ito o g board cover had stains on it. Floor was dirty. Couldn’t walk barefoot in the room. Feet would turn black from the dirt. Good parking and the pillows were nice.

Well it wasn’t the best place. Run down and cheap upgrades. The staff was helpful, but not very expedient. I would stay again as the price was fair for what you get.

We stayed in the hotel for 2 days in two different rooms on two different occasions a few days apart. On the first occasion we were on the first floor, one of the first rooms. This room was very clean and very well maintained. On the second occasion, we were on the second floor in a room far away from the elevator. We found that the floors were sticky in this room. This could be just because the cleaners get tired by the time they reach the end rooms. They have a swimming pool which we found to be nicely maintained and the timings of use were 7:00 a.m. to 11:00 p.m. which is really great. There were ample parking spaces and the breakfast served was also good, Even though it was the standard breakfast served in any hotel. I would not mind staying in this location once again, but I will make sure to call them on a prior day and request for a room on the first floor which makes it easy to enter and exit the hotel because you don't have to take the elevator

Upon arrival, a fellow guest cut the line to state he had been given a room that was already occupied. We finally got to our room only to find the bathroom door was locked from the inside. No one answered the front desk phone so we had to go back down to get someone to unlock it. Later in the evening we turned the TV on to find it had sound and no picture. We called the front desk and this time they answered and said they’d be up. No one ever came… The AC never shut off. So we were left with freezing or muggy. Even with the AC on the floors (laminate, not carpet) felt wet the entire time we were there. Probably the worst stay we’ve had in our 2,500 mile long road trip!

The shower needs to be fixed.

Hotel looks very nice, Bed was broken and had to switch rooms. Continental breakfast wasn't very good, watery juice, not a large selection.

Ok place.

With that said, when we got there the staff was wonderful and cheerful. The rooms were clean and comfortable. The breakfast was meh, but there is a restaurant just down the street that had breakfast sandwiches that were sooooooo good, and they were priced REALLY good. Pool was nice. The area is fantastic. It was 20 minutes from old orchard, funtown, and Portland. Very good price for an inexpensive vacation.

WiFi sucked and I was working and had to go elsewhere for WiFi, couldn’t watch tv due to no WiFi. Pool was cold and dirty. Staff was amazing.

Everything was fine

Disgusting. All my towels had stains on them and when I asked for new ones they also had stains on them. I took a shower walked to the bed and my feet were black like the floor had never been cleaned. You couldn’t pay me to sleep here again.

Location was good if you have a car or are willing to take the transit. Gas station beside is convenient, staff were extremely friendly and helpful! Property maintenance could use some improvement but overall great stay.

It was good Everything was okay

Room I think had been recently redone, so the decor was nice. The only reason that I did not give a slightly higher rating was that we were given an adjoining room (which we did NOT need) and the couple next door were very loud and arguing most of the night so we did not rest well, but this is NOT the fault of the hotel. Bed was comfortable.

We stayed here for 3 nights and there's bed bugs. My daughter got bites. And not accepting early check-in. Also the front desk gave us incorrect time information for the pool and breakfast.