Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

The food was delicious and there was plenty of variety. We loved the buffet and the different restaurants were all very good too particularly the teppenyaki was our favourite! The drinks were all great and there was always something entertaining going on. The housekeeping was amazing, we had plenty of fresh towels and a freshly made bed every day of our stay. They also kept our mini fridge fully stocked. The bathroom/ shower needed an upgrade. The shower had some rusty spots and it wasn’t super clean. There was quite a few scammers on the beach, be aware of the guys with parrots/iguanas who basically force you to take a picture with the animals and then want to charge you $200 for a picture which you didn’t even ask for.

I liked the loungers on the beach. Very comfortable. I also liked that there was also everytime security just in case. I liked the bartenders at the pool. I didn't like that there was no air condition in the theatre. I didn't like that I ordered a room with a king size bed and I got a room with 2 beds. I didn't like that the music in the disco was so loud that my ears hurt. I didn't like that on the toilets close to the disco were some guys smoking marihuana and koks and they also took something else. You could smell that into the disco and a security outside of the disco and toilets should have smell it too. But no one did something. I almost had to throw up because of that. Incredible that no one cared! I didn't like that the tables at the main buffet were way too high. I felt like a smurf sitting on the table. I didn't like food.

Buffet and room Unable to book reservations for restaurants for same day arrival

Everything …. Location, service, food and friendly staff

Antonio was our "mayordomo", and he was amazing!I i give him 10 stars! The hotel is good for the price, but it’s noticeable that they are no longer investing much in renovations. Some areas are showing signs of wear. Be aware that the ARCADE (jumping, bowling, videogames) no longer exists, even though it is still being advertised. It has been closed. What disappointed me the most was the staff’s attitude, there was a lack of warmth, friendliness, and positive energy. Of course, there were exceptions.

The hotel provides good accommodation and areas to recharge your energies. The cleaning team starts early with activities (what is good to keep every room clean), but if you want to sleep a little bit more, you need handle with this.

la comida estuvo excelente el personal del hotel siempre estaban amable y alegre

There were cockroaches in the buffet

I like everything, great service , great food, everything amazing.

I recently stayed at this resort and, overall, it was just okay. The property itself was clean, but there wasn’t much to do during the stay. The staff seemed unorganized and rarely followed through when requests were made. Basic room necessities were not restocked regularly, which was frustrating. For the price paid, I expected a better experience and more value. Unfortunately, I don’t feel it was worth the money spent. The resort was clean but very disappointing. There was nothing to do, the staff never followed through, and the rooms were never stocked with basics. Definitely not worth the money.

N/A

Your location Poor front desk service, delayed service in the dining room, air conditioning in the room did not cool

Service excellence friendly staff Little bit too priced

Beach Food

The hotel has 14 restaurants, 1 buffet and the rest you need reservations for. We were there for 4 days and could not get a reservation to any of them. They have most restaurants closed and so were were forced to eat at the buffet for breakfast, lunch and dinner! No other choice. At the buffet, consider yourself lucky to get a drink other than water and its served in the tiniest cup you can imagine and so you have to pace yourself while drinking, because good luck getting a refill. Only a few people from the staff were nice. The rest was ver dismissive or avoided you.

Its location, chill vibe. There was no hair blow dryer in the room. When we requested one. It took a really long time to get it. So much to the point that we had to leave. Upon arriving back to the room. No note or anything then I happened to lay down and the hair dryer was on the bed. So they came after we left entered the room and left on the bed without notice. Also the hotel does allow other vendors to sell excursion at the property. We booked the coco bongo show, since we had heard a lot about it. It was through nexus, so not go through them. We were told to be prompt at 19:10 we got there at 18:48. The driver never showed up to pick us up. A waste of a night. Book through the hotel or a trusted provider. I learned that the hard way.

Lot of missing tiles in the pool, some unfriendly staff

Nice None

The resort is nice The staff at the buffet was not very nice, the food at the steakhouse was terrible , the shower was not clean when we checked in, and 90% of the tv channels are in Spanish

Superb