Courtyard by Marriott Richmond Downtown

The staff was super mega friendly and professional, the bed was so comfortable I slept like a queen.

The stay was very nice, the staff at the front desk were extremely friendly and helpful!

It was a very nice stay the only thing I wish they would have had a continental breakfast.

Great hotel typically a Hilton traveler, but Marriott maybe my next choice!

The location of this property is pretty great for getting around this part of the city on foot. Our check-in experience was not good. We arrived after 4:30 and they didn't have a room available. We sat in the lobby in front of the front desk for a half hour until I went back up to the front desk to see if we could store our bags only to find that they suddenly had a room ready. The property and staff overall were nice. I recommend parking in the garage across the street (if you don't mind carrying your bags across the street) for $12/night instead of valeting for $44.

I guess

Exceptional

Newly renovated. Very nice. Would recommend!

Very good

The room was spacious and clean! Staff was nice about us letting me extend the room and providing extra help when needed

It was clean and secure. All staff were very friendly. The bathroom light flickered and was not working as it should. The door to the desk where the refrigerator was located was hanging off the hinge and the bed was hard and not comfortable

Excellent front desk staff, everyone was very friendly and helpful. Facility was very clean and modernized.

Comfortable The lady from front desk, i think her name was Bautista. Bad manners. She gave me my bag, she did not even tell me what the $250 charge was for? Despite the room been already paid for.

Great location and lots to do in walking distance.

Otherwise, food, staff, and building were great!

I would stay here again

The WiFi was real slow. And I could hear through the walls.

We were in Richmond for a wedding, and our stay was perfect! I don't think I've ever stayed in a cleaner hotel, and the staff was very friendly. Having the sofa in the room made it feel extra spacious, and it's a great location. Highly recommend!

Location was great. The bed pillows were too small for a King bed. The bathroom shower was also not cleaned very well. The Valet scratched my rims on my car.

While we had requested a King bed, we ended up with two Queen beds in the room. Otherwise, the Front Desk staff was extremely welcoming, Athena took care of all our needs. The only negative was the valet parking that took over half an hour to retrieve our car making us late for our event on Sunday. There was only one valet at 9 am which seemed odd when so many people are checking out.