Omni Richmond Hotel

The staff was very helpful and nice.

The breakfast buffet was good and the staff was outstandingly polite and friendly. But a 20 % service charge was a surprise. Why not just raise the price of the breakfast $4, from $22 to $26? I might not have even noticed. I can afford it. Service charges and mandatory pre-figured gratuities are going to send me to Waffle House.

Great place to stay. Clean, great location, wonderful breakfast.

My fiancé and I stayed one night for a short weekend getaway. The location was great! We got a room on the 15th floor, and the views were amazing! Everyone was very helpful and quick to answer any questions, and provide assistance.

The area is ok. Staff is friendly.. amenities fair..it was noisy at night..the elevator was the worse.

Very clean hotel. I loved that the restaurant and Starbucks was right downstairs which made things very easy.

Best of the best !!!

Great hotel ,extremely friendly stuff !

I very nice experienced

Best hotel in that area the people is also very helpful

Property was well kept

Although this hotel is located just a short distance from the Richmond Convention Center, the complimentary shuttle service made getting around incredibly convenient. Communication with the shuttle driver was seamless, and the hotel staff provided outstanding customer service throughout my stay. Their professionalism and hospitality truly enhanced the experience. I would highly recommend this hotel and would gladly stay here again.

Exceptional

Superb

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Beds were very comfortable and shower was the BEST in any hotel EVER!

Exceptional

Walking distance to great restaurants. The hotel restaurant serves an excellent breakfast. We will be back.

Exceptional

The night we arrived, another couple was given the same room and keys. I then noticed black mold on the shower curtain. The room I paid for was a deluxe room with king size bed. I was given a room with a queen bed. It took approx 2 hours before a correct room was provided. They put a clean shower curtain in the new room. Carpeting appeared to have never been shampooed Multiple stains. Truly not what I expected for an Omni Hotel.