Grand Mercure Rio de Janeiro Copacabana

The location is nice just next to the beach Provide at least a bottle of drinking water in the room

I especially appreciated the hotel’s excellent location, the delicious and varied breakfast on the 12th floor, and the friendliness of the staff, who were always attentive and responded quickly to any request. The room in Tower A was pleasant, recently renovated, and much better maintained. During my stay, I experienced several inconveniences, including having to change rooms twice within the first 24 hours. The initial room was not properly cleaned, the air conditioning was leaking, and the mattress and bedding were noticeably worn. Even after moving to Tower A, the toilet became blocked, the bathroom door handle fell off, and there was significant noise from the outdoor air-conditioning units. Tower C, in particular, appeared to need urgent improvements in cleanliness, maintenance, and overall condition.

Right across from Copacabana and next to Ipanema. Breakfast buffet was awesome. A bit sterile.

proximity to the activities on beach facilities need upgrade and noise from rooftop could be heard in room

Everything was perfect! We had such a nice stay. Location, staff, rooms, rooftop, views and design were all great Nothing really, lived up the expectations

Location / Location N/A

nothing.

Great location and very nice staff. Their gym is amazing.

Location Rooms are old and moldy smelly. Leaks in bathroom. Dirty carpets..

Smells like piss everywhere

Great location, right opposite the vibrant and well lit Copacabana beach where you can walk freely until midnight. Excellent breakfast with new items every day and also healthy options. Comfortable beds and very good bathrooms & shower force.

Our room didn’t have a window which was really a bummer. Everything else was wonderful, but it made you not want to stay in the room too much.

Nothing Everything

The amazing views and closeness to restaurants, shopping and transportation Small rooms, check in long lines

The restaurant food wasn't too tasty but the restaurant next door was good for breakfast and sandwiches. Elevator access was limited as some were out of service. Our family was placed in separate buildings which required going through the lobby to visit each other. The other building, C area, was older and rooms not nearly as nice.

Great location

Very comfortable and very nice facilities. Not a fancy hotel but all facilities were clean , in good conditions, modern-style, new , great food. It has nice gym and sauna. Beds were comfortable, pillows were comfortable as well (feather pillows). The beach was just in front, so awesome location. The only thing I did not like was that my AC kept making a noise my whole stay so I couldn’t sleep, when I told the staff they said they would take care of it , but they didn’t.

Location! In front of Copacabana beach. I had a beach facing room. It was large and comfortable. And, very little noice, if anything. The rooftop bar and pool are amazing. Nothing

The location is good also the bed was comfortable and room was quiet They take an unnecessarily large deposit per day. The room needed a bit of tlc. The view and categories of rooms was very confusing.

The building isn’t small, but everything else is awful. The property is large, but the cleanliness is terrible. In addition, the hotel has a foul smell it smells like sewage. The pool shown in the photos is nothing like reality; it’s not a pool, it’s more like a stagnant pond. Not all of the front desk staff are friendly. Overall, the hotel is awful.