Extended Stay America Suites Rock Hill

The rooms on the second has such a pungent stench of feet!!! The pillow case smelled like pis. Once I was moved the tv in the first floor room went out.

Clean rooms little echoe Comfortable bed great for the price

Room was large, but smelled of urine and pets. Leak in ceiling of shower at random times.

Stay was ok didn’t have any issues

dirty sheets , rude customer service and breakfast was a joke

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Terribly unsafe, bullet hole in the room door, fridge broke, water bottle in bathroom with light yellow substance in it???? You tell me? Homeless people surrounding the facility Above comment

Breakfast was shoddy. Not a variety to choose from. For the money we pay to stay there, a better breakfast would be awesome alone with a better cafeteria or eating longe. No tables to eat from is awful. Plus, there's no one to give out new towels and wash cloths for a three day stay. Fresh face cloths and towels are essentials. I did see washers and dryers, but wasn't told that I could use them to do my dirty laundry. The hotel was in a very nice location. Its cleanliness was superb and often times I had to wait for an attendance to discuss payments and other business.

Nothing Everything

Coffee, tea cuos

Inside: At time of check in, the front desk staff was outside sharing a cigarette with a "guest", so we waited for several minutes for her to come inside to check us in. Several "guests" appeared to be more like short / long term residents that lived at the property and paid rent. These residents were often seen using common areas as extended living spaces that detracted from the appearance and feeling of safety / security of the facility.

Close to the event I was in

This room smelled so bad I was really disappointed. We had to open a window to air it out and that helped a little, but the smell was really strong.

I wasnt able to stay after booking the reservation because they don't rent to residents of the city.

They didn't let me check in because I live within 50 miles and I am still waiting for refund

I love that the room was wide and open. I was able to cook and have plenty of space to do so. The shower was very comfortable and I was able to enjoy my relaxing shower. The woman at the front, Nataleigh i think, was very sweet. She just had to work with the computer to get it going. Unfortunately, due to the local people around Rock Hill, People within a fifty miles radius cannot stay there. Because I had booked already and paid, they let me stay this time. I do think it is wrong to judge everyone based on a few peoples actions. Also, they had no idea that I booked through a third party and tried to charge me for the room again.

Staff was amazing and very helpful.

It was a very good stay you know I would do it again long-term if I had to

Very clean and the staff was so great!! Nothing

The staff at check-in was amazing. Quick, friendly