Approdo Ripetta

Small, but charming The tiny shower was leaky. We tried often to prevent the leaks.

The location was very good and gave us access to all our planned visits. Close to a variety of cafes, trattorias, shopping and iconic monuments and locations to visit. The lady that did the maintenance was great, the managing agents could take lessons from her. The apartment is clean and tidy and well maintained. The room was listed as a triple room, bedroom, bathroom and what looked like a kitchenette, WRONG! It's a Bedroom and bathroom, the kitchenette is actually an entry hall and kitchenette shared between the apartments. The photos of the "Triple Room" are fraudulent and deceiving. The balcony as per the photos was there, what was not mentioned was that the internal part of the building that has the balcony is closed off and is a construction site repairing the balconies and other in this central part of the building, this work commenced in June / July, we booked in August, not a word of advice or notification. To add insult to injury I have included part of the response we received when we raised the construction going on: Response from the agent on Sunday night 12th October: "if you don't want to stay here you can move somewhere else and if you move by tomorrow morning 10am (check out time) we will refund you the next 2 nights." This is what goes down as customer service at the Approdo Ripetta. A flimsy curtain was all that was there to stop the construction lights that were on 24 hours a day every day and the noise of the work that commenced at 7AM. Check the Pics. Advertised and 2 actual. The room was lit up by these construction lights, we couldn't open the balcony doors to let fresh air in as the construction dust would come in. The fold out sofa "Fold-up bed" "Triple Room:1 sofa bed and1 queen bed", is a single bed that filled up the side of the room making it even smaller than it was. I would have given a 2 for the score except that the room was clean, the location was very good and mostly because of the lady that does the cleaning who was the only one that apologised for the construction and none of this was of her doing. Very disappointing considering the cost of the apartment in hindsight very overpriced, should have stayed in a hotel.

Location.. location. location. Staff Beds were firm

The property was central to everything, easily walkable to everything. It was nice to be able to have coffee in morning. The rooms were very close to each other and every time someone came in and into their rooms the doors were loud. There is very steep stairs going to first floor, annoying with heavy luggage.

Great communication and location!

The location is really amazing, so is the staff. The beds are okay and the water pressure in the shower is great! Overall it was really good !! The room was spacious but very little closet space, the AC had an issue on the first night but the staff made sure to correct it very quickly. The staff is very nice, this is great place.

The location was fantastic and the staff were very helpful and lovely The amenities can be upgraded to include additional items such as bathroom toiletries

Location, Communication (super clear instructions to get in), room decor. The bed was super squeaky. I would recommend changing it! I would also recommend to offer shower soap (not only shampoo). It would be nice to make simple city maps available.

Location is super good. Most of the tourists attractions are reachable on foot (in 5-15 minutes). Staff are friendly, considerate and helpful. There is no reception so we must check in by ourselves. But it is not a very big problem.

Proximity to the sites that we wanted to see.

Location was amazing - very central could walk to all attractions. In a nice part of town. It was quiet for somewhere so central. Very easy to check in/check out. The room was smaller than expected and not as luxurious as I would have hoped. The room was nice, maybe they vary but was a little disappointed it didn't live up to the photos.

We love where the location was and the implication of the staff for us. They guide us from the moment of our reservation until the end of the journey. Also the bed were comfortable. We did not like the water pressure and the shower head was not functioning properly.

Great location. Room and bed was good and place was clean. Bathroom was quite noisy and there was limited/no equipment in the kitchen

Location is very Good. Apartment is clean. There is everything you need in the kitchen. Staff very frendly. WC and shower is always cold. You have to wait a lot for hot water

Nice room in the city center (you can reach all main points of interest within 10-15 minutes). Staff is friendly and the room was clean. It is not a hotel, but a room in an apartment. The negative sides : no privacy, weak isolation (you can hear what your neighbors are doing) and it is quite old (the photos are photoshopped in Booking).

The location is perfect, 15mins by walking from Trevi, neighborhood is safe. Its not an hotel, just 4rooms in building like airbnb. Owner asked us to pay city taxes only cash, its was uncomfortable, then we’ve agreed to send it to account. There were insects in bathroom and were not slippers.

Fantastic location. Bedrooms did not reflect advert photographs.

Superb

It is within reasonable walking distance of so much - restaurants, cafés ('bars'), gelaterías, and historical sites. The room and building were clean and we felt safe the whole time. Staff was also kind! In the shower, it did seem like the drainage pipes weren't large enough to handle the volume of water the showerhead put out, so the bottom area filled up quickly and overflowed onto the bathroom floor. The drain was not clogged from what we could see.

Very good