American Inn Suites Detroit Metro Airport

The staff has always been extremely helpful everytime I stay here. It is my first choice of places to stay for me its quiet and convenient for what I need

Very clean.

Mattress was completely dirty as if it was left outside in the rain. Literally mud dripping off the sides of it.

Proximity to the Airport The fact that the promised Airport shuttle was not provided as promised.

It was close to the airport The staff were not friendly .

Bad

When I first arrived and checked in the lady on the afternoon shift was very friendly and helpful I paid $25 for a early check in due to me having to work the room was decent I didn’t really have an opportunity to look around cause I was rushing to head back out later on when I got back I went to the restroom and noticed the toilet didn’t flush I had to fill the trash can up to make the toilet flush I tired washing my hands and the skin water wasn’t going down I had to take a cup and drain the water out into the toilet and use the tub the paint was badly chipped off the wall hanging down from the ceiling the room had a bad odor to it and there where no blankets on the beds when I went to the front desk no was available my wife & son went back twice after me and still no one was at the front desk available to help us we slept the first night without blankets and the bathroom sink being out of service my son and I went to breakfast at 6am there was nothing but 3 oatmeal packets and a slice of bread and muffins available to eat the cereal was stale as well and there was no milk we went to the front desk to see if some was available and the heavier set woman was very rude and not very hey tired telling her about the blankets and the sink and she just blew me off hours later when i got ready to leave there was to thin sheet on the floor outside my door day 3 all the power blew in my hotel room and I got moved to a room with no fridge no chair tv remote or light in the room

The staffs were very kind,helpful...

Passable

Been coming here for 8 years. Back when it was the Knights Inn. Proposed to my wife in the back area on the bench on bended knee. Great staff. Always helpful and accommodating. Love the remodel.

Convenient location Skimpy blankets and towels. The bed is hard. Dirty shower curtain.

Nothing was explained to me bout they room key or the deposit jus got told I need a deposit for the room

Not recommended. Not recommended.

Superb

Disappointing

Location Very noisy, no noise curfew, doors constantly slamming. Even though it appeared clean, room reeked of weed. Tub could use bleach, no Kleenex just a lid for some. Hair dryer had burnt dust all over it. Couldn’t get the free tv to work. Recliner is seems broken, barely sit down and you feel the arms sway and the seat collapse.

They are terrible there never at the front desk or rather always on break

N/A

It smelled like cigarettes in the “non-smoking” room. The staff was a bit rude and the ice machine had a massive leak

What I like about this hotel is that is very very close to the airport within 4 miles from the rental car center and the additional maybe 3 miles to the airport. It was very close. I didn’t like that people were allowed to sit on the front staff as well and smoke when you’re a non-smoker and you walk in between cigarette smoke and weed smoke you know that’s not a good feeling, especially at a hotel