Clarion Hotel Detroit Metro Airport

Very poor

Location My room smelled musty and like mildew

The shuttle service was great and staff was friendly.

The room is clean and comfrotable. No. I would like to stay next time when I stay near the Detroit airport.

Pleasant

Convenient to airport. Great airport transportation! Quick breakfast was OK. Old and worn. Question safety regarding fireproof doors etc. Bathroom very bare bones and poor ventilation. Breakfast was included in our first night but we were told we didn’t qualify for it the second night. Don’t understand why but we weren’t going to argue about it.

Free shuttle to the airport Was a bit over priced for what you get. Made me nervous, concerned to leave the room as the door lock was a combination and not a key.

Exceptional

This is the hotel I choose every time for a quick stay. Over the past 5 years. It's my only choice There was nothing I didn't like

Very good

Bad

For the price, everything more than met my expectations. Check in went smoothly, and all public areas were clean. My room was spacious and clean, and my bed was comfortable. The motel is located less than ten minutes from the Detroit Metro terminals. I didn't go to the bar or restaurant on site. I drove less than five minutes from the hotel to the Beirut Restaurant for Mediterranean cuisine. The prices there were very good and the food tasted delicious.

Shuttle was ok. However, be sure to walk to section of underground parking to be in hotel shuttle pick up area. Shuttle will not pick you up where car rental shuttle's do pickups. Floors seemed dirty. Carpet either needs to be cleaned or replaced. Bath amenities were cheap and had a unpleasant smell. Breakfast was so-so.

Good

Friendly staff, Good coffee and breakfast. Parking and close to airport Bathrooms for front entrance were hidden from guests

Good coffee and breakfast. Parking and close to airport Bathrooms for front entrance were hidden from guests

There was no wifi or internet/TV! There was no pool, I didn't have the accessible room. I wasn't notified in advance that there was no WIFI and I couldn't work! The front desk staff was very rude! They won't refund me, I paid in advance!

Location is close to the airport and has a shuttle service 24/7 - property kind of run down/old - will do in a pinch.

I paid for two rooms during a power outage for my family and withdrew money from their ATM to pay the deposits in cash to avoid them placing a hold on my card but the young lady chose to charge my card anyway as if it was a mistake. That was a week ago Ava my money is still being held. I called and the front desk took my number Ava’s said she’d call me back and I never heard back from her. Also when I went to get breakfast I was told to leave because I apparently was supposed to pay to have breakfast. Not even a continental smh. That’s fine I found out the embarrassing way.

I booked this room because it had a pool and was supposed to have free breakfast included. The pool wasn't open the 3days I was there and they switched my room at check in and all of a sudden breakfast was $15 per person. I was so unsatisfied with my stay.