Howard Johnson by Wyndham Romulus Detroit Metro Airport

It’s ok for the price , the staff are very good people and helpful but the place needs more attention from the owner and updates.

clean room. great staff and there was breakfast.

Check in Staff was wondeful

The free airport shuttle, the main reason I booked this hotel was quick and efficient however. Arrived very shortly after ordering in the evening and got me back to the airport in the morning. Breakfast is available early at 5am too, so that's a plus. If you're looking for the bare minimum for cheap then it's not the worst option.

The price I was quoted on Expedia was $60 less than what I was charged once I got to the hotel. The staff wouldn’t bring us new towels- they told us we needed to bring our used towels down before they would provide new ones. Pool was closed (in the middle of summer)? Hotel was definitely more run down than what the online pictures showed. Would not stay here again :(

Stayed in august, the air conditioner was not cooling the room. The refrigerator froze our water bottles solid. The shower was held together with electrical tape to which we decided against showering as controls were rusted as well. Toilet was not flushing properly. We did not have hot water. The door to outside would only close/latch with force and door did not have a lock that worked. In room coffee pot was not in working order and coffee in guest area ran out several times for extended period of time. We opted to have breakfast away from hotel. The floors had not been cleaned from looks of it in some time. The bed and chairs were old and worn. There was a bee hive right outside the door. The grounds had not been kept up. The guest area trash cans were all overflowing. There was also no trash can in bathroom or vanity area. The sign at front says pool, it was covered and not in use. At this time I do not have anything positive to say except it appears that have on-site shuttle to airport. We did not use and did not see them in use but they do look old but there was indicators they had been in use recently.

It can be better

We had a late night flight cancellation and needed a place to get a few hours of sleep before turning around and getting back to the airport. The staff was polite and helpful, and the shuttle was prompt. It seemed there were quite a few families there in our same situation. The hotel was a little run down. The shower needed a new coat of enamel, for example. But the room was clean and well maintained. Our beds were comfortable and the room was quiet. We slept well for the few hours we were there.

Mold in bathroom shower

The hotel was perfect for a quick overnight stay, and the complimentary airport shuttle to and from the airport was convenient and reliable. Thank you, Samantha, for your exceptional customer service!

Dirty towels

We could smell weed from the neighbors and could hear everything from people walking by. The pool was closed and covered in July (not that would have swam anyway). There was random plywood and boards strangely balanced across the handrails outside our room which made it feel as though we were in their way by being there. The only thing that met our needs was the airport shuttle at 5:30am that was prompt and included. They did however charge us a $2 airport tax on top of our room rate. Not a big deal, but…..why not include in the price??? The “deposit” of $50 they hold on your card is actually a charge rather than a hold and it takes 3-5 days to refund. Not necessary. We rate this zero stars….please don’t stay here.

Experience was very good altogether

What can I say? This place is gross! It lacks cleanliness and the staff are not helpful. Our towels were dollar store quality....paper thin. They give 2 towels for a room with 2 beds. One was yellow, the other had a big blood stain on it. Not sure how the staff could have missed that in washing it. When I went to the front desk to inquire about new towels and showed them the blood stain, they didn't even apologize. In fact, when I asked for an extra towel, they said I had to return the other one that was still in the room. Breakfast has no hot foods...just yogurt, oranges, apples, cereal, and stale mini muffins. The pillows were lumpy and small and felt like they were made from broken up pieces of foam. They lack care in all aspects! Stay away from this place if you can help it. Hotels around it were all sold out and I can see why there was still availability here.

Helpful desk staff & friendly shuttle driver

Good overall

Delta cancelled my flight and I had to find a place in the middle of the night. They had a room available which was clean, the staff was nice, check in was without any troubles, I could sleep the entire night without any disturbances. All great. If Delta was as good as this hotel, the world would be a better place.

The place looks like the 60s and hasn’t been updated since. Bathroom sink was cracked. Room curtain didn’t close etc

Dirty. Stay away.

Good if you book through a thurd party like expedia they have a 5 bucks non refundble taxes and high taxex my stay for tonight supposed to be around 118 but because of the high taxes was 138. The pool is always under maintenance and the breakfast is not very good basic stuff ive seen better in cheaper hotels . But its calm clean and not crowded