Quality Inn Rosemead - Los Angeles

Room was smelling and check in was horrible

The staff was great.. I needed to check in earlier than expected and the young man in the front desk made that happen, he literally saved our day.

I do not know how they got a "A" rating for the kitchen when there are cockroaches in the building.

Please save your money and stay somewhere else. The place is dirty! Literally checked in and two hours later booked another hotel because I was not comfortable with the filth.

- Good location (safety, access to restaurants & freeways etc.,) - Good breakfast included - Free parking I see the following Cons - Faded and dirty carpets in general areas - Shower head did not work in my room. Despite me showing this to the management, it was not fixed I think this hotel is now primarily used for visiting tour groups from China. Management seems to be primarily focused on catering to the daily rotating guests and not much on maintaining it for domestic travelers.

The location Ice machine broken, no effort to repair or compensate. Lously breakfast; think stale white bread for toast, not a muffin or bagel in sight. Eggs were scary. Visible stains on couch and arm chair. Fridge froze everything. We had to turn it off and back on for a few hours to keep any food cold. On the plus side, a bag of ice we had to buy at the liquor store Nextdoor lasted 6 days. Tells you haw cold that fridge was. Housekeeping was unfriendly. I've never given a bad rating to anyplace. This is a dirty rundown property.

Good

Staff and location are nice. Some rooms need a refresh but a good room is good. I think they should get rid of the free breakfast because it’s just not good and I honestly feel bad for the working men who eat it. I don’t think they will ever upgrade the breakfast so just provide a good hot coffee in the morning and maybe have a big box of donuts or bagels from time to time.

Fast booking, arrived and given room immediately. We arrived and had to cancel reservation due to maggots found everywhere. At first we thought it was okay but without the first hours we saw them crawling out: in roof wall , walls and everywhere on floor. I bring this to your attention to avoid this nightmare scenario for another family. I have videos if needed just fyi. The clerk receptionist’s were understanding & polite and advised they would cancel

In mind hotel is a little on the older side . But overall a good stay

Our second staff member on duty was very helpful and did everything he could to alleviate our qualms with our room. Our first staff was terrible. Told us he was not allowed to leave his desk to take my trash since he was the only one. Well a huge problem with that statement is he was alleviated by the second staff later so he could've clearly taken our trash at that point. And he never informed the 2nd staff about our trash dilemma. It's partially on me since I didn't do a complete inspection since I was in a rush to drop my things off to rush to the airport to pick up a buddy. My hotel room was not completely cleaned, even the shower curtain was missing but shows that it was partially in the process of being cleaned just never completed. Also, stairs smell like smokers have been there.

The stay was really a bad experience. There was no kitchen, no laundry room. The hallway smelt really bad. The free wifi was a. Name sake. WiFi connectivity and cleanliness was really the poorest

Exceptional

The room was clean, spacious, and comfortable. The staff was friendly, parking was convenient, and the location was close to restaurants and shopping. We had a pleasant stay. The complimentary breakfast had limited options and could be improved. Other than that, everything met our expectations.

Very good

The bed The breakfast was ran by a lasy who was slightly rude and very strict on what we can get and how long we can use the microwave. It was a bit much.

The breakfast was ran by a lasy who was slightly rude and very strict on what we can get and how long we can use the microwave. It was a bit much.

Ttt

Al próximo dia de hacer entrar al hotel ,a las 8de la mañana aun estando dormidos,nos despertó un ruido exageradamente fuerte , tipo aspiradora pero no era eso era algo mas .ni el recepcionista supo que era . Fueron repetidas veces toda la mañana ..

Front desk staff are kind and professional.. First room on the first floor was very nice smelled great, except the scent of pot in the hallways... I had to change my room because it was a fully accessible so the bathroom shower was too. Front desk was able to get me into another room on the 3rd floor 1 king bed, small living area very nice but smelled funky, humid and moldy. I refreshed it with lysol... But the bed was horrible, itchy and painful, when I told the morning desk person he dismissed my comment by telling me "it a brand new bed" I told him tell your owner to get a refund, it's lumpy has a dip in the middle... I woke up with a pain on my side thigh that's sore too the touch. We'll see if I get a bruise. They offer breakfast last time I was here, it was good... Today's breakfast not good at all...barely cooked bacon, eggs were more like pancakes very chewy too.. I opted to just have coffee and a protein shake... I may not be back again... May be worth paying a bit more for actual quality.. I'll be checking out the holiday inn a block away instead next time... Totaly not worth it $400.00 for 2 nights ‍♀️ PA. No staff to help with luggage or cart... Good luck. Read above I'm not repeating myself here.