Holiday Inn Express & Suites Roswell by IHG

The staff. Very friendly and nice. The breakfast was ok . A lot of different stuff. Wish you had chilaquiles. You know it’s fried corn tortillas mixed with egg and green chili sauce . That would have been a great breakfast item that’s cheap but really good. Plus it’s green for green aliens theme.

Location is very good and close to almost everything. Easily accessible I have been using IHG for many years and i know their standards are quite high, however.this one was not. Although we booked 2 nights, and we had 2 rooms, none of the rooms were cleaned after our first night. Breakfast is very limited and quantity is not enough. Breakfast closes at 10am which is not enough for guests arriving late night after long drive with kids. 1 elevator was working which is very slow when you have many guests Corridor smell was not up.to the expectation

We were just passing through and needed a place to stay. The hotel was clean and staff was ok. She was friendly, just should smile more. Rooms were clean. We didnt use any of the facilities so can't rate those. We didn't like the sliding door for the bathroom. The bathroom should be private. That would be the only thing I would change for this hotel, adding regular doors to the bathroom.

Great breakfast buffet!

Q

Breakfast was great, bed was comfy, room was clean, staff was nice

Perfect stay .Had a great time walking and getting to understand the history of Roswell . It was nice to come back after a full day of exploring to a clean ,cool room . Wonderful staff .

Clean, quiet, comfortable with a great breakfast offering and gym facility.

Good

Best hotel we stayed in cross country. Comfy and clean. Great pool and spa. Great location. They let us check in early so we could make our your. Excellent staff

Yes!

Exceptional

The staff was very helpful, the hotel was clean, beds were comfy & the breakfast & coffee machine were great The laundry washing & dryer were not working properly

The beds were comfy. Staff was friendly. Room was great size The sink didn't drain, the tub was dirty, bath mat was still damp from person before us. The sink had corrosion all around the faucet. Tub had mold in the seems.

The location and front desk staff are good Cleaning service was bad. Im not sure if sheets are actully being changed. The room smelled awful.

Cleaning service was bad. Im not sure if sheets are actully being changed. The room smelled awful.

Clean very comfortable room, friendly staff.

Very good

Clean, comfortable beds, Good breakfast selection, coffee machines that freshly grind and brew coffee. Also like the adjustable reading lamps in room. Some minor cleanliness issues in room, hairs in shower, open coke can in fridge.

Some minor cleanliness issues in room, hairs in shower, open coke can in fridge.