Hampton Inn Austin-Round Rock

The staff was very nice and friendly.

Overall stay was okay. It was our anniversary but we were unable to rest because the bed was so uncomfortable and hard. Also didn’t realize housekeeping only came every other day.

Breakfast was good.

Staff was friendly and helpful. Room was very clean. Breakfast was disappointing. They used powdered eggs and only have something like turkey sausage. Both gross. I just ate a bagel and left. Coffee was also nasty!!

The rooms were clean, the staff was amazing and the breakfast was delicious.

Perfecto

Convenient

Two things that were annoying. 1. The TV did not display the MENU correctly. For some reason it was stuck on December 31 at 7:00PM. Had to look at each channel to see what was on...if it wasn't on commercial. Mentioned it to the Front Desk, but was never resolved. 2. The attached spray nozzle in the shower did not work. Those two items were more annoyances than anything, but still, paid for them both to work properly and did not.

The hotel is a bit dated, but is clean and the staff very helpful. The check in went smoothly and the manager at the front desk was very professional. The breakfast was great and the young man working in that area was so friendly and polite. The parking lot had plenty of spaces. It was a great place to stay as we passed through the area.

It’s cleanliness the shower faucet needs to be replaced room 302.

Really nice place with friendly staff. A bit out of the way with not much around to do, and the breakfast buffet was bare bones, but otherwise a great place to stay.

Will return

It’s honestly great, the rooms are clean and feel updated. The hotel staff were pleasant and wonderful. I didn’t get a chance to try the amazing breakfast I kept reading about in reviews but it smelled absolutely amazing! It’s in a good location that feels safe and secure. Will highly recommend this place every time now!

I had a fantastic experience at this hotel. From check-in to check out, the staff was friendly, professional, and attentive. The room was clean, spacious, and very comfortable with all the amenities needed for a relaxing stay.

You are told one thing and then they do another bc you booked with a third party. I have never been talked to the way the general manager (Ana) at this property communicated with me. The night manager was helpful but has no authority because what he told me the property manager refused to uphold Beds were also terrible and breakfast wasn't refilled at 8am when we went down. Worst hotel experience overall.

The property was really clean. The location was perfect for us. The staff were the best. They were very friendly and helpful. We loved this hotel and will stay there the next time we visit Austin.

Exceptional

Very clean and well maintained

Loved the service I kept getting. Especially the lady who sets up continental breakfast. For both days we were there she was OUTSTANDING Sooooo the rooms need good dusting and proper cleaning. The lamp, night stand, bottom layer COVERED in dust

The staff were wonderful! Patient, friendly and helpful. Breakfast was really good. Coffee was great.