Candlewood Suites Rowlett - Lake Ray Hubbard by IHG
About Candlewood Suites Rowlett - Lake Ray Hubbard by IHG
The Candlewood Suites Lake Ray Hubbard is located on the shore of Lake Ray Hubbard at the Rowlett-Rockwall border, with easy access to Interstate 30. We are only a minute away from The Harbor at Rockwall with its gorgeous lake views, shopping, dining and entertainment for all ages. We are less than one mile from the WetZone water park. This hotel is near the Valley View Center mall, Town East Mall and Galleria Dallas, one of the most dynamic shopping environments in north Texas. Amberton University is just six miles from the hotel. It is only a 20-minute drive to downtown Dallas and all the attractions the city offers. Your Morning Breakfast is full of hot options to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. If you're leaving early, a Your Suite Success Grab & Go bag is available for the two hours prior to breakfast. Free wireless high-speed Internet and free local calls are offered in all of our suites. The hotel features a large seasonal outdoor pool. A fully equipped fitness center with modern cardiovascular and weight equipment allows guests to stay fit while away from home. Business travelers with last-minute demands can catch up on some work in our 24-hour business center with free printing. The suites have amenities such as microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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1st first room given, the AC would not cool down to the thermostat temp. Moved to 2nd room, same thing. Moved to a 3rd room and it was perfect. Took a shower in the evening & no hot water in shower but was at the sink. Same thing the next morning.
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There was a fire
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When we arrived we noticed no vehicles in the parking lot. There was a note on the front door stating the hotel had a fire back on May 2nd. Noone from Expedia nor the hotel contacted us to notify us the hotel was closed. I will be filing a challenge with my credit card company for a full refund. I was forced to scramble for a place to stay. Expedia you are horrible. Never again. You will hear from me again.
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It was closed down because of a fire the week prior. I was never notified.
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Good
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Great breakfast options before 9am. Nice staff! Hot coffee with all the extras .
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I went back out front desk to cancel right after arriving wastild return 6am cancel for 2nd night which is when i turned in key and left .im still waiting on reimbursement for 2nd night
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Good
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All the light bulbs in the bathroom of 109 should have the same illumination. One bulb was daylight, others were cool
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Place was very dirty. Sofá beds were horrible
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Every thing
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Didn't expect our room to be so small for the price we paid.
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Very high mildew and mold and smelll Rude manager careless . This place needs better love it would be a great place with the correct care
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Need to update pictures to reflect the truth - hotel exterior is horrible.
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Great location! Customer service was great!
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Quiet Broken coffee pot. Lumpy hard pillows. And the entire place smells like weed.
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Great customer service
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Pleasant
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The staff was very nice at this hotel. We stayed in room 301. The wall with the big window had an exposed outlet where the ac unit was plugged in. The big window had a massive crack that pretty much formed an X on the entire window. You could tell they tried to fix it with resin. The windows were single pane, you could hear the traffic and construction from outside and the beds were not comfortable. The breakfast was only bread meaning waffles, briskets and gravy, toast, and cereal. They were missing the protein like sausage or eggs. This is not me complain. This my true honest review. I can honestly say we will not be stay any any comfort suits ever again.
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Exceptional
