Home2 Suites by Hilton Rowlett Rockwall Marina

Clean room

Loved the outdoor seating area. Pool was nice, but needed to be clean. Beds were comfortable and air conditioning worked very well. Kept the room nice and cold. Loved having the kitchenette with the large refrigerator. The complimentary coffee all day was very nice. The room had a very odd strong odor upon entry. The bathroom was very small. The beds were advertised as a queen but seemed much smaller. Shower leaked. Pool was covered in tiny little dead bugs. Needed to be cleaned very badly. Some lounge chairs around the pool would have been nice, instead of all table chairs. The breakfast selection was limited and seemed to be over cooked. Oatmeal was very watery. And the breakfast area was very crammed. Having all the food so close together made it difficult to pick a selection with other people in line beside you.

Nice room

Rooms are gorgeous and very clean. The beds were so comfortable!

Exceptional

Excellent location . Staff was professional and kind. The shower floor did not look clean and did not have a scent of disinfectant/ bleach smell.

Our check-in was disappointing, but the staff was helpful and friendly, especially the receptionist, Yolanda. She offered us snacks and water for the inconvenience. The other receptionist, the tall young man, was also very friendly and helpful. We can’t blame them for the inconvenience because it is out of their hand. The system was down. Other than that, everything was great! The hotel was very clean; we had a suite. Everything that we needed was just in our grasp. This place is absolutely amazing.

Great place to stay, I did have an little issue, but the staff resolved it quickly and the stay as a whole was great. I am a business traveler and will be staying at this location weekly.

Great property and great price! My family and I stayed for one night. The 2 queen suite was super clean, comfortable and very spacious. The rooms are up to date with mini kitchen area and sitting area. TV has Netflix access (huge plus). The staff was super friendly and helpful. I highly recommend this hotel.

Exceptional

Nice and friendly staff. The breakfast was good. Workouts room is clean and free parking a plus.

Exceptional

Excellent hotel

The breakfast was waffles, bagels, cream cheese, juice and cerial. There was sausage patties/egg. They kept it open longer than most hotels. Do yourself a favor and stay here if coming to rowlett or rockwall. We were greeted with a smile and everyone was genuine. So happy we stayed with you.

I had a good stay overall however the work in the room was very shoddy. Shower door handle slammed my finger because there wasnt a bumper up top to stop it. The shower door wouldn't stay closed. Parts of baseboards were missing. Shattered ceramic was in the toilet tank. Why was I in the tank? The water kept filling often in the toilet without flushing. Dishwasher wouldn't shut all the way so it didnt work. I will probably stay again but Ive never seen this many issues with a hotel before but luckily nothing was a deal breaker for me (except slamming my finger maybe) The pool area didnt loom well maintained so we didnt use it.

Spacious room with kitchen facilities even a dishwasher! Bed was so comfortable. Clean tidy - home away from home feel. Highly recommend.

The carpet was filthy. Could hear people in there rooms. Smelled like weed

I didn’t have breakfast.

The staff was very helpful and supportive. The staff made sure l knew they would be here if l had any needs or concerns. The building was nice. The room was very clean and bright. The view in which l had was great overlooking the pool. I have no complaints. I was here to rest l didn’t use the amenities. I would recommend the stay here. I didn’t have time to eat but the bar looked delicious.

The staff was wonderful The Buffett was lack luster, the pillows were awful and there needs to be less light in room from window and under door. The a/c did not cool well. So all night it was either hot and could not sleep or blasting cold. I had it set at 71 and just could not regulate temp.