Kyriad Prestige Saint-Malo

The pool, steamroom, and sauna were great. Breakfast was nice and the family room had plenty of space for our kids. Staff were pleasant and parking was easy. The location is a bit outside the city, but worth it to get a hotel with these facilities. The gym is tiny and could be significantly improved in a larger space.

We enjoyed very much the swimming pool, sauna and mini gym. Breakfast was bountiful with lots of choices It should have been nice if they have a mini fridge and coffee machine in the room. Breakfast was bit pricey.

Nothing.

This is a really great hotel - rooms and clean and tidy, pool is lovely - we dont eat here as the food is not all that but everything else is perfect. The staff are super friendly and helpful also. Great location for St Malo ferries. The food - its just Microwavable food and pizzas.

Very friendly & helpful staff, convenient location, off street parking, indoor pool and good quality breakfast. Room is very compact, air conditioning not particularly good, no fridge or kettle/coffee/tea in room.

Nothing

Microwave in the lobby for guests use. There is an old shopping center with a grocery store within walking distance. Not many restaurants near. The hotel is fine, I wasn’t very impressed with the old city walls (Intra Muros)

The facilities Attentiveness

wonderful staff. great breakfast. very good rooms. very clean. free use of the spa. free parking. a little further from the center. but easy access by public transport. and at least some vegetables for breakfast would be good.

all good

breakfast very limited bar options

Sauna and pool are great, room is spacious and comfortable.

The pool, sauna and hammam made us feel like we were at an expensive spa!

Check in and check out is fast No kettle in room, asking the receptionist but it was advised there is hot water supply in the receptionist area. However when I tried to get a cup of hot water I failed because the lady before me just used up the hot water.it is a bad experience.

Brilliant hotel in brilliant location. Good parking and the rooms are lovely albeit a little small. Rooms are small - meals in the dining room at night are very small unless you order pizza. Not a bad price though.

The location was poor.

The hotel room and staff were perfectly okay. Taking a, so called "Refundable Security Deposit" of Euros 100.00 immediately at check in on arrival on Wednesday 27th. August which still hasn't been credited to my Lloyds Bank account, 2 weeks ago! Why not??? Note; This experience will put me off using both Kyriad Hotels and Booking.com in future if not rectified in the next few days.

Room was fabulous very family friendly. Breakfast was nice The dinner menu wasn’t so good for our whole party but we walked up the the buffalo grill which is close enough to do.

Parking. Friendly. Clean Breakfast wasn’t great.

The hotel was very modern and had nice facilities like a laundry room, exercise room, and of course the pool area. The room layout was good and the bed comfortable. The bathroom was large and the sink area had room to put things (unlike many hotels these days). I had a very bad fall in the pool area, which had a very slippery inclined area with no warning or handrail that you were obliged to go through. The reaction at the reception indicated that this was not the first fall they had experienced there. One staff person was very helpful and attentive but it was really fellow guests who were the most attentive. I was very lucky not to end up in the hospital and yet there was zero follow-up by the hotel. In fact, the morning receptionist was not even aware of the fall. I recommended that they address the slippery area with modifications (grooves to prevent slippage, a sign, a handrail, etc) and the response was that they would look into it. We also noted that the bathroom tile was slippery when wet.