Mercure Paris Saint-Ouen
About Mercure Paris Saint-Ouen
Mercure Paris Saint-Ouen is a 4-minute walk from Garibaldi Metro stop, which provides direct access to Paris’s Champs-Elysees. Stade de France stadium is 2.3 mi away. It offers soundproofed rooms equipped with air-conditioning and free Wi-Fi. Guestrooms at Mercure Paris Saint-Ouen also have satellite TV and are serviced by a elevator. Located on the ground floor and featuring a terrace, the hotel's restaurant, La Fabrique à Saveurs, serves meals made of local products. A buffet breakfast is available each morning. Mercure Paris Saint-Ouen has a fitness room. The hotel also provides a 24-hour reception. The hotel is 1.2 miles from Montmartre and the Moulin Rouge. Saint-Ouen's flea market is a 15-minute walk from the Mercure Paris Saint-Ouen and provides a direct link to Versailles. The Garibaldi metro stop is 1312 feet away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
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Exceptional
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Superb
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Exceptional
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the staff were lovely & helpful clean rooms great value for money not applicable
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1- Room is good 2- Staff are very cooperative 3- the location is fantastic No thing
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Superb
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Exceptional
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Good
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Staff very professional. Great location close to Metro Exercise room too basic
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Concierge staff were funny and engaging, and especially good with our children. We had a good balcony, comfortable beds, and good fridges in the rooms. The breakfast is very good, with a broad range of items, all of them very good quality. The coffee is excellent. There are convenient shops and cafes very near to the hotel. There are nearby bus and Metro stops, and it is only a 10 minute walk to a tram stop also. The wifi was easy to access, and worked very well. The hotel restaurant was entirely closed for refurbishment (we hadn't known this in advance). Some staff (especially at breakfast) were unfriendly, and need further training. We were amazed to find only paper cups in the rooms. I had to ask for both proper glasses for cold drinks and proper mugs for hot drinks - I did get them, but only after a battle. Cleanliness was very poor - the floors underneath beds and other furniture were filthy. On arrival there was no soap or shower gel in our bathroom - again, we had to ask for it to be provided. No proper tea was available in the rooms (only fruit teas), and in the end I had to go to a nearby shop and buy proper tea bags. There was also no milk provided - again I had to source this myself. Staff were aware of this problem, and joked "you English always want proper tea and milk" (correct - so why not provide it?). Finally, we were informed check-out was 12 noon, but we had cleaners knocking at the door "encouraging" us to leave from 10am on departure day, and our room keys stopped working around the same time (ie before breakfast service had even finished).
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Very good
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Poor
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Our visit was great from the start. Friendly, multilingual staff who welcomed us and helped us with local tips and information. Very good buffet breakfast and family friendly atmosphere. The trains/metro lines were undergoing repairs so our closest station was not available on some days but this was nothing to do with the hotel. Everything with the hotel was fantastic.
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I really enjoyed my stay in this hotel & the front office staff was very cordial & helpful. House keeping staff was available till late. Keep it up. Excellent Not much to write about it
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Superb
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Very good
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Excellent
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Very good
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Location, lobby, mini garden, breakfast Rooms are very simple and outdated
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Due to a cancelled flight we couldn’t make the first night and the staff were so helpful and made sure we had a room when we did eventually arrive. Super comfy beds and plenty of space in the room. Very small thing, the shower screen could have been a bit bigger as the water splashed onto the floor from the shower
