Nouvel Hôtel

Exceptional

Nouvel Hôtel has an incredible location, lovely rooms, and amazing staff. Brigitte and Pierre were so helpful and welcoming. We absolutely loved our stay in Saint Raphaël and would definitely come back to stay at Nouvel Hotel.

Extremely unwelcoming receptionist. Room at the third floor, no elevator (not mentioned in the booking I received).

Good

Location and staff Could be a little noise at night

Superb

Superb

Exceptional

Very good

Location, double glazing, AC, friendly staff Stairs

Very friendly, welcoming and accommodating staff. The room was perfect for a two-night stay, and was in an excellent location to the beaches and restaurants. The rooms were not soundproof, and so it was quite noisy. The beds were too hard and not very comfortable.

The hotel was conveniently located and clean It was a bit basic, but all the necessities were provided

There was no hot water in my room. I had to carry my luggage to the second floor. I didnt like the smell of of towels.

Location is great There was no hot water in my room. I had to carry my luggage to the second floor. I didnt like the smell of of towels.

Very good

Great location almost across from the beach . Very welcome reception from the owner/manageress . The room was on the 3rd floor and was light and airy Aircon and a fan was most appreciated. Bars and Restaurant very close by. Train station is 3 mins walk I would have liked a kettle or coffee making facility

1st. The man on reception speaks French only. A strange man. 2nd. You can't switch off the AC. I did set it on maximum temperature 32 °C and opened the window. The room was still too cold at night when I was sitting down and sorting out things on my tablet etc. I have got sick on the following days with cold symptoms. The worst is - when I have to run around the town searching for a toilet because of a sudden urgent need, every hour or more often. I don't have that problem usually. I'm a white European, age 63 with a lot of travelling experience. I'm from a Northern country. 3rd. There isn't a holder fitted for the shower head in any of the rooms. You have to hold it in your hand. Some strange rule. 4th. No soundproof. You can hear what's happening outside and what other people are doing inside. 5th. You can't leave your bags for any length of time after the check-out. I have been travelling around South of France since last year staying in probably 40 hotels. I do leave my 2 small bags because there are no lockers or left luggage offices in stations as a rule. Luckily there is one in this town. 6th. Before my check-out a lady was called in the reception because she spoke a little English. I spoke to her regarding my complaints. She just dismissed them. During my check-out a little later I asked to leave my 2 bags. She and the man were making a bed in 1 room. She just said: "It's closed! Bye." What a Good bye.

Location in town center It is bit dated

It is a fantastic location, literally a 3 minute walk from the station and around the corner from the beach, shops and restaurants. The staff were lovely and helpful and the bed was very comfortable. It's a great price so don't expect chic opulence, but definitely clean and absolutely adequate ... but a bit of a squeeze. It wasn't a problem though. The stairs up to the 3rd floor are a bit of a workout with luggage so something to be aware of if that's a problem and ask for a 1st floor room.