Residence Inn by Marriott Salt Lake City Airport

A/C Heater thermostat temp adjustment not functioning correctly

Clean, nice amenities, nice staff N/A

Staff helpful and friendly. Free shuttle to airport. Not in a location where you could walk to any restaurants

The room was lovely and clean the hotel looked a bit beat up…..but it was clean could us a face lift.

ALWAYS use Residence Inn's - this particular facility was FABULOUS for everything !! - BRENDA at Front Desk went Above and Beyond - to accommodate us ... Plus... we accidentally left an item - noticed once back home -and BRENDA again - Thanks !!! helped us resolve the "left behind item" great system to "return mail" back to us : )

We liked the seperate room with a door for traveling with a child a little privacy is appreciated. We liked the shower, we liked the breakfast. There were plenty of options for breakfast. The waffle station was lack luster but still good. The bed was really comfy. The pillows were so flat even 2 was not enough, woke up with a stiff neck. The walls are very thin and we heard every plane landing all night. Traffic was also very loud. The absolute biggest disappointment was the pool and hot tub being closed. I specifically booked this location for the hot tub after a long day I was really looking forward to it, when checking in no one said anything about the pool being closed. I got all ready, headed down and it was closed. Super disappointing!! I booked on booking.com and paid online before getting to the hotel, at check in the girl charged me. I was double charged. Currently waiting for my refund from the 2nd. Charge.

They had issues with the pool but was able to have the other hotel next to them allow us to use theirs

The staff were very nice and the shuttle service to and from the airport worked great for our stay.

Booked the stay to be near airport and take advantage of long term parking while using shuttle to airport. AC in room was broken . Shuttles were all booked so I couldn’t use the and hospital was short staffed so I had to wait for answers and/or service. I will not be staying here again.

This hotel was great. Very clean and friendly staff. The room was like a little apartment. It came with everything.

While you are close to the Airport there is limited dinning options

The room was nice and it was nice to have the kitchen area. The rooms need updating. The TV system was very old and antiquated. The breakfast was poor. Food was often cold as was the coffee. The last day, I found two English muffins in the case that had mold on them. The toaster didnt work properly. The coffee was often lukewarm.

Location and no nearby restaurants

Clean and modern installations N/A

Convienent and great place to stay

Jeri at the front desk was the absolute best. I arrived late and was very tired and cranky and she turned me around immediately. She was so kind and cheerful and changed my mood the minute she started to speak.

Quick stay prior to flight. Basically ok and clean, but there was some ‘aging’ on multiple fixtures, loose faucet, etc

Amazing resort with very good views, food and jazz music.

Very clean Breakfast was cold and coffee was not good. Gym has very little equipment

unable to pay for room -- would not let me use debit card or cash and would not let my husband provide a credit card over the phone. need staff to be able to offer alternatives -- would not, could not help due to "policy"