Best Western Plus San Antonio East Inn & Suites

Breakfast was just ok. Bed was comfortable. Good for the price.

Good service

The rooms were spacious and the bed was very comfortable. Breakfast was amazing and a nice variety.

breakfast was good

Exceptional

Had a little trouble keeping the thermostat set at a steady temperature...but other than that, we had a comfortable stay. The bed is very comfortable and the breakfast was good.

Open Space Room With Wall Thermostat & Clean Sheets. Jacuzzi Tub Had No Hot Water & I Was Super Disappointed Being That Was My Main. Focus For A Relaxing Weekend.

Jacuzzi Tub Had No Hot Water & I Was Super Disappointed Being That Was My Main. Focus For A Relaxing Weekend.

Very good

The breakfast experience was very stressful. We weren't allowed to simply make a plate and return to our rooms. We were told we could only have our breakfast in the dinning room and the staff was very particular about what we had and what utensils we were allowed to utilize for our meal. We had a baby in the room sleeping and we were told that we couldn't simply make a plate and return to our room so we had to go eat individually while one stayed with our baby. I mean...its not that serious people! There were no rules posted stating this anywhere and when i asked why this was a problem I was told they don't want people eating in the rooms...but bringing dinner back to the room was okay? Double standards. Other than that, it was okay.

Fast check-in & friendly staff.

Location was fairly close to the dance we were attending. Staff was very friendly and helpful. Room was comfortable. The only working ice machine was on the first floor and our room was on the third floor. Very inconvenient to have to wait on the one elevator to go get one bucket of ice.

The hotel is great for a one-night stay when you’ve been traveling down I10 for a long time. Rooms were clean, everything tidy. Good breakfast (just get the bacon out earlier!). All in all very satisfied.

Loud. Facilities have seen better times.

Wi-Fi did not work consistently. Front desk staff were going to contact service provider to have it addressed.

Comfortable accommodations No restaurants in the area.

The breakfast was fresh and was refilled as soon as the other batch was almost out. Staff was friendly. The bathroom did have dust on the base boards and corners of the walls. The ice machine on the third floor was out of order.

Stay there when I’m San Antonio for business

Had my truck in the shop next door and ended up staying here for several nights. Super clean, breakfast was great, and I even managed to get a couple of work outs in the fitness center onsite. Staff was very freindly and courteous. I highly recommend this hotel if you need a place for a few days.

Exceptional